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could be yes, we cut about 20mm off the ends of the new rods, if they compare the length of the old ones with the new ones they'll see the difference in length!
i don't get it, all they needed to do was get a pair of track rod ends from euro car parts/gsf etc, you can even get after market inner rods from them aswell?? Its a 1hour job tops, sounds like they can't be bothered
by the way the inner tie rods from renault are too long for the 172 and need cutting down, they only offer the longer cup ones but cross over to the 172! They fit fine, but they bottom out in the track rod end when doing the alignment and hence you'll run with too much toe in and f**k the tyres
^if you knew the full story you'd understand why it hasn't gone back to either, ask Andy how much his hotel/travel bill was, and i doubt they gave him the best courtesy car on the planet ;)