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Alpina D3 Bi Turbo F31 Touring



R3k1355

ClioSport Club Member
My mate bought an A4 avant and paid about 8.5k for it and a few weeks later the engine imploded.

They gave him a full refund and pursued it through the garages insurance i think.
The difference here is they're still under the impression they have the ability to fix the car.
 

ian Bojo 182

ClioSport Club Member
  FN2 Type R +MK6 Golf
Im wondering why nobody has picked up that they're going to spend more than the cars worth fixing it.?
 

Louis

ClioSport Club Member
No their money is it... BMW’s warranty underwriter seems to be on crack!


Regardless I’ve sent my letter asking for a replacement used Alpina D3 Touring or a big cheque.

We will see.
I thought Covid might have been their excuse previously and you were just being impatient, but its clear now they're a bunch of muppets who clearly dont talk between departments. Can't be nice being strung along like this, but atleast you're not picking up the bill on anything.

Wonder if they're just hoping you'll get fed up of waiting so that they can offer you 5k and a reach-around in an i8. Awaiting reply from them RE your email.

Really hope they sort it out as it'd be a real shame for this to be taken off the road.
 

Waitey

ClioSport Club Member
  Rangie Sport, Westie
I thought Covid might have been their excuse previously and you were just being impatient, but its clear now they're a bunch of muppets who clearly dont talk between departments. Can't be nice being strung along like this, but atleast you're not picking up the bill on anything.

Wonder if they're just hoping you'll get fed up of waiting so that they can offer you 5k and a reach-around in an i8. Awaiting reply from them RE your email.

Really hope they sort it out as it'd be a real shame for this to be taken off the road.
I’d rather it was saved tbh.

Just can’t see the point of pouring £30k into it.
 
TL;DR - Big company do bad thing, waste money oopsies

Sounds a lot like a situation we had at work

Our backup gen for one of the DC's was beyond repair. We sourced a good, working and operable unit that could be craned in within 2 weeks but it was £90k+remedials. The big bosses in the states didn't want to pay that much, we already had a hire set on site which was 2k per week (bearing in mind these aren't prime and sit doing f**k all for 9 months of the year anyway) and only ever kick on when we do TRIAD runs!

So after 8 months we'd had this hire set and then they crumbled and ended up paying out £80k+remedials for this Perkins set. f**king set of absolute useless cockwombles. Plus when we fired up the hire set it was giving dirty power too (Hz was peaking and troughing between 49.9Hz and 50.2Hz, a DC UPS needs 50Hz bang on or they start getting cranky). Proper shambolic and to top s**t off my boss thinks it's a waste of money getting a jar of jam per week when we only use a quarter of it ffs. Just take some jam home you slaphead
 

JoePeps

ClioSport Club Member
  M2,XJS,S1000RR
^ a really comparable and interesting story, worthwhile read, 4.5/5.
Do you have no one to talk to in real life so have to put every minute detail on here?!

On topic, would be crazy if they scrap off everything they've done at this stage and just pay you out, kind of feels like the ship may have sailed on that one to me and someone will just want to get it done and never hear about it again. Until you go back in for warranty work!
 
^ a really comparable and interesting story, worthwhile read, 4.5/5.
Do you have no one to talk to in real life so have to put every minute detail on here?!

On topic, would be crazy if they scrap off everything they've done at this stage and just pay you out, kind of feels like the ship may have sailed on that one to me and someone will just want to get it done and never hear about it again. Until you go back in for warranty work!
Nah will you please be my friend, I dont have any

Dont get how its not comparable, both situations could have been avoided by just paying out upfront, both stories involve engines.

Are you the spastic c**t that wouldn't pay the 90k?
 

0ss

ClioSport Club Member
I expect BMW will learn form this experience and future problems like this will be dealt with a lot quicker.
Probably with "sorry sir, we can't find any faults." 😂
 

Sir_Dave

ClioSport Trader
If it were me I’d take a payout and walk away from Alpina. Not worth the hassle if this thread is a lesson on how BMw deal with broken ones.
BMW are just as inept at fixing their own cars btw. 10 visits to fix the fan and replace the drivers seat on my M135i would attest to that.

The issue is not the cars, its the level of training/mechanical ability of the people doing the work. The conversations i had with the Audi chaps about how to diagnose valve stem seals as a cause of blue smoke on cold start idle were eye-opening. They simply didnt know basic engine mechanicals.

This car would have been fixed months ago at a decent Indie imho. Hell, from memory, BMW were just chucking a new engine in as they couldnt find the route cause of the noise lol, its probably the aircon pump pulley or something :LOL:
 
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NorthloopCup

ClioSport Moderator
He’s right with what he’s posted mate. People just aren’t taught the basic engine principles anymore. But not all dealerships are the same, yet they’re pretty much all branded as useless.

Bmw also work on a 2 out of 3 main components worn/damaged - replace the motor. So say it spins a rod bearing - there’s your 2 out of 3.

And as for decent indies - the one near us is in constant contact with one our master techs on how to fix the bm’s he has coming in to him - and he’s a specialist! I’ve also been given a valvetronic motor job that came in from a decent indie who couldn’t diag it, but was capable of sending it to us in kitform. I had to put the thing back together first to diag the “noise from engine”, and then replace the motor.

Horses for courses imo. I’m happy in the knowledge that I work with some very competent people.
 

JoePeps

ClioSport Club Member
  M2,XJS,S1000RR
Nah will you please be my friend, I dont have any

Dont get how its not comparable, both situations could have been avoided by just paying out upfront, both stories involve engines.

Are you the spastic c**t that wouldn't pay the 90k?
But one is boring and no one cares about, and one is an interesting car situation. Start a boring IT thread for that s**t hun xxx
 

Matthew

ClioSport Club Member
BMW are just as inept at fixing their own cars btw. 10 visits to fix the fan and replace the drivers seat on my M135i would attest to that.

The issue is not the cars, its the level of training/mechanical ability of the people doing the work. The conversations i had with the Audi chaps about how to diagnose valve stem seals as a cause of blue smoke on cold start idle were eye-opening. They simply didnt know basic engine mechanicals.

This car would have been fixed months ago at a decent Indie imho. Hell, from memory, BMW were just chucking a new engine in as they couldnt find the route cause of the noise lol, its probably the aircon pump pulley or something :LOL:
My mini went in to replace a door seal. When I turned up to collect it, the Mrs has to point out to them it wasn’t on right 🙈 They are genuinely useless.
 

Daniel

ClioSport Moderator
  Whichever has fuel
My mini went in to replace a door seal. When I turned up to collect it, the Mrs has to point out to them it wasn’t on right 🙈 They are genuinely useless.
That’s what happens when you pay people £24k per year. You attract trainees or 55 year old men that just want to get to their pension age.

Every main dealership I’ve worked at, There have been 1 or 2 really good actual mechanics. Like @NorthloopCup , he has a genuine interest in cars and mechanicals and is a wealth of knowledge. People like that are very thin on the ground now.
The rest just do pdi’s and routine servicing. Badly.
 
  370Z, Fiesta ST2
If BMW pay out/replace the car - what would they do with this one? Sling it through the auction with the new engine in the boot?
 

R3k1355

ClioSport Club Member
I thought Covid might have been their excuse previously and you were just being impatient, but its clear now they're a bunch of muppets who clearly dont talk between departments.
Communicate between departments?

They weren't even bothering to read e-mails from the customer, that was shown when they went and ordered the wrong engine despite being told which one they needed.

On topic, would be crazy if they scrap off everything they've done at this stage and just pay you out, kind of feels like the ship may have sailed on that one to me and someone will just want to get it done and never hear about it again. Until you go back in for warranty work!
Don't forget there is no guarantee that this long block will fix the problem, they never did actually figure out what was wrong, also they're throwing all the old ancillaries onto the new engine, not only might they put the faulty part back on but they could f**k something up and create a new and interesting rattle in the process.

I wouldn’t care really. A working one would do...
With a full BMW warranty, obviously.
 


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