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Flux - what's the catch?



  Ph2 172
I've been with them a few years. As you say the premiums are good. However, i must admit i have had a couple of horror issues with them, and were it not for the premiums i would have gone.

I was set up big style when i changed my car from Saxo VTR to 206GTi. I asked for a specific quote, told them when i was planning on changing the car and when i actually bought the car and rang them, suddenly the difference in premium had shot up.

I have also had to make a couple of claims - and i have to be honest, Flux didn't want to know. They just gave me the claims number for the actual Insurance company - which was a call centre in India. Thinking about it, the first time was really bad, 2nd time wasn't so bad.

Don't get me wrong, both claims were settled ok, and i was sent to reputable repair companies - it just seemed like a hastle, especially the first time.

On the plus side though, i have taken my car over to Europe a few times, and every time i've just called them and everything is fine, covered on my policy.
 

ChrisR

ClioSport Club Member
They've been fine for me when I've been ringing up about a claims.

The trick I used was to just call the insurer direct (as Flux ar ejust a broker) so you deal with them direct, much better :)

When my old 19 got written off and I had a few months left on my policy and needed it changing ot cover me for the 172 I had a little battle getting a decent price. I knew I could insure the 172 for not much more than the 19, but Flux wanted something silly. I just kept saying to them "I'll give you £100 to cover me to the end of the policy" (which was about 2.5 months) and eventually they came down to £104 so I took it :)
 


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