Green Light.....any good?

[Evil Ally]

Right, got all my quotes in. Green Light and Elephant (who I'm currently with) come out about the same. The thing with green light though is that they will give me track day cover for any uk circuit at a flat rate of £50 a day (Castle Combe is free!). I'd like to get to more track days so this is very appealing. I wanted to know if their service is any good, anybody got anything good/bad to say? If I mow down a bus queue will they be delighted to help?

 

[TrophyDan]

I'd like to know this too...
Ive already taken up policy with them tho..(1 week so far)


Any1 know what there like with mods? sports-cat / induction kit

 

[The Bear]

Don't know about track days, but Greenlight are very good for mods.

They never charged me any more when I went from 40mm springs to coilovers, for a panel filter, or stainless exhaust.

 

[glyn1980]

Adrian Flux are good. They didn't add any extra for the angel eyes, rear spoiler, replacing my rear bumper for the 172 rear or when I asked about 60mm springs and shock set again no extra cost. They are excellent.

 

[fUbAr]

Greenlight are good, never charged me for my mods... and you speak to a proper person who speaks proper english when you phone up too (this counts for a lot in my book)

dont expect to get your policy certificate through in a hurry though... mine took 2 months lol.

 

[Ad]

Personally wouldnt touch greenlight, especially if its highway that the policies underwritten by. They have a poor rep....

 

[Evil Ally]

Do you think I might have trouble making a claim if something happened? That's a pity since as it seems like a good deal, but if it's going to potentially cause headaches then I guess it's not worth it.

Adrian Flux is over £1000 more expensive than elephant or greenlight, in fact I think it was the most expensive of the lot!

 

[16v_jon]

Greenlight are underwritten by highway insurance say no more

 

[fUbAr]

you only get to hear about the bad encounters....

im sure there are many more happy customers out there

 

[Day]

Greenlight are underwritten by highway insurance say no more

Not quite true. I was offered another underwriter this year :rasp:

 

[Neil@greenlight]

I'd like to know this too...
Ive already taken up policy with them tho..(1 week so far)


Any1 know what there like with mods? sports-cat / induction kit

Hi Dan

Adding these modifications mid policy would just cost a £25 admin fee. If you wanted to add some other parts at the sametime then we may be able to incorporate them into the cost.

If you add them at quote stage or renewal stage there would be no charge.

Best Regards
Neil
Greenlight Insurance

 

[Neil@greenlight]

Right, got all my quotes in. Green Light and Elephant (who I'm currently with) come out about the same. The thing with green light though is that they will give me track day cover for any uk circuit at a flat rate of £50 a day (Castle Combe is free!). I'd like to get to more track days so this is very appealing. I wanted to know if their service is any good, anybody got anything good/bad to say? If I mow down a bus queue will they be delighted to help?

Sorry Mate think you might of mis-heard.....can do all UK tracks at a flat rate of £50 per event but excluding castle coombe due to the bad claims record (we actually had more accidents from castle combe than all other UK circuits put together )

The underwriters gave a choice either we triple the cost of track day cover making it £150 per day and still cover Combe or stop doing castle combe and keep the price at £50.....so we chose to exclude combe and keep the costs down for customers.

Best Regards
Neil
Greenlight

 

[Neil@greenlight]

Greenlight are underwritten by highway insurance say no more

Not True as a broker we deal with 12 different insurance companies...Highway just often come up cheapest on young drivers with Hot Hatches.

The Level of cover on our modified and performance vehicle schemes is better than the regular mainstream insurers, we offer agreed value polices on modified vehicles, like for like cover on modified cars and optional trackday cover.

Highway have over a £400 million turn over and their claims service has improved a great deal. I'm personally insured with them on my car....If I wasn't confident in their claims service I would of gone with one of the other companies we use.

Both Greenlight and Highway are authorised and regulated by the financial services Authority so we have to abide by the rules in place....Should you ever receive unsatisfactory service you could always have the option of contacting the FSA for their involvement.

Best Regards
Neil

P.S If you are going to post on the forum factual information please could you make sure its correct.

 

[Neil@greenlight]

Personally wouldnt touch greenlight,

Do you mind if I ask why.....have you had a policy with us before?

 

[TheCake]

Neil always did me a good deal on the Cup until I wrote it off. Don't worry mate I'll be back with the Mini soon - its going to be so modified I don't think many other places will touch it.

 

[c_lee_oh]

I recently changed to Greenlight and i have been well impressed from start to finish. They firstly quoted me less than half of what it would have cost me a year with Direct Line, that with all my mods, full breakdown cover and ncp.
Each time i've spoken to them they have been really friendly and they know their stuff, i had a question re going to the Nurburgring and ended up chatting to the guy for about half hour about it........i think it helps that they are like minded and drive modded cars too (thats the impression i got.) Like Fubar said, you get through to a person straight away, not a call centre, and you can give them your information without being asked 20 questions......i would personally pay over the odds if i had to just for that!

I have been since recommending all my mates to go with them. Great value for money and excellent service....(so far!) Go with them.

 

[Day]

One complaint, nothing major was that myself and another member of this forum both had to wait around 6 weeks for the paperwork to come through. Covernotes expired way before the proper legal documentation arrived - not experienced this with any other leading insurers.

Only a minor issue and wouldn't prevent me from renewing for a third term

 

[c_lee_oh]

One complaint, nothing major was that myself and another member of this forum both had to wait around 6 weeks for the paperwork to come through. Covernotes expired way before the proper legal documentation arrived - not experienced this with any other leading insurers.

Only a minor issue and wouldn't prevent me from renewing for a third term

Same here, but the service you get is more important imho.

 

[Englebert]

I have just got off the phone to Greenlight...

Spoke to a guy who was very quick, heard of Cliosport etc. but the quote was £957 (incl. cat back). In another thread some guy the same as me (21 with 3yrs NCB) got a quote for £850 from Elephant... so presuming Elephant are OK with mods i think they're the ones to beat!

Oh and you can only protect NCB at 5 years with Greenlight which is shitty IMO.

 

[Neil@greenlight]

One complaint, nothing major was that myself and another member of this forum both had to wait around 6 weeks for the paperwork to come through. Covernotes expired way before the proper legal documentation arrived - not experienced this with any other leading insurers.

Only a minor issue and wouldn't prevent me from renewing for a third term

Firstly let me thank you all for your kind comments....Yes we are a family run business who only operate a UK call centre. All our staff are young lads that are interested in cars (you should see the car park Civic Type R, Mini Cooper S, 306 XSi to name just a few that i can see from my window).

Hi Mate just to confirm our document proceedure.

Normally it takes between 10-14 days from the the date we recieve your proof of NCB and signed proposal form for you to receive the certificate.

If you pay by instalments we wait for the 1st instalment to clear before we release the full annual certficate to make sure the direct debit is set up properly. The first payment is normally taken 30 days after the policy starts.

So If you pay in full Unless there is a delay in us recieving your NCB etc you should get your documents within 14 days. If you pay by instalments it would be just over 30 days.

You get sent a 30 day cover note when you originally take out the policy. Our computer system automatically issues a continuation cover note before the original one expires to keep cover continuous but we would hold this on file as we would be dispatching the certificate shortly after....If you need the copy for those couple days please contact me and i'll post it out straight away.

We also enter your details on the motor insurers database (MID) so that you can obtain online roadtax. It would also appear on the police records that the vehicle is insured should you be stopped for a spot check.

 

[Neil@greenlight]

I have just got off the phone to Greenlight...

Spoke to a guy who was very quick, heard of Cliosport etc. but the quote was £957 (incl. cat back). In another thread some guy the same as me (21 with 3yrs NCB) got a quote for £850 from Elephant... so presuming Elephant are OK with mods i think they're the ones to beat!

Oh and you can only protect NCB at 5 years with Greenlight which is sh*tty IMO.

The Elephant policy may of been a 10 month.

We can only protect NCB once you have earnt full no claims (our Full NCB is 5 years)

When you have 5 years NCB we should be able to include PNCB free of charge where most insurers charge in excess of 10% more for this benefit.

Best Regards
neil
Greenlight

 

[Evil Ally]

Thanks Neil,

In the event of an accident, would I have to deal directly with the underwriter or would it be greenlight?

Would I be able to request a different underwriter if I wanted?

I've also just realised that my 1 year NCB from Elephant is their 10 month accelerated plan. Will this make a difference to my quote?


Cheers,

 

[diamond geezer]

i was with greenlight for a couple of years, in the end it took 11 months to get a policy doument through, then, they diceided thy would'nt cover my old clio because of the paintwork. the turbo conversion was ok, but not the paint. after many phone calls, they turned around and said, "its not us, highway our underwriterwwont cover it ". utter b****cks, as the next company i phone insured it and and funnily enough , quess who the were the underwriters?, thats write the same chuffing highway. AVOID LIKE THE PLAGUE. my view only.

 

[Neil@greenlight]

i was with greenlight for a couple of years, in the end it took 11 months to get a policy doument through, then, they diceided thy would'nt cover my old clio because of the paintwork. the turbo conversion was ok, but not the paint.

I think I remember this case, from memory your car had a £3500 paint job that if it got a small scratch would need to completely resprayed as the marble effect couldn't be matched up. Not surprising the insurer didn't want to cover it they would be on for paying a £3500 respray with any small accident that occured during the year.(even if it was a little scratch on the front wing)

There is simply no way it would take 11 months to get a policy. I just checked your records, The first year you were with us the policy started on on 12th December 2002 and you were sent the full annual certificate on the 31st Jan 2003.

The second year you were with us you renewed the policy on the 12th December 2003 and the full certificate was recieved from the insurance company on the 7th January 2004. We held the insurance certificate on file as we were waiting a modification report following some modifications. We had to send four letters chasing this modification report. The modification report was eventually recieved on the 4th March it was checked and scanned. The full policy was then sent to you on the 12th March 2004.

So you did not wait 11 months for a full policy!, if you are going to have a go at us on a public forum please make sure the facts are correct..

 

[Ad]

Do you mind if I ask why.....have you had a policy with us before?

personally no, but there has always been a cloud hanging over greenlight and highway. Just my personal opinion from what i have seen. Im personally with Aplan, went with them because a lot of CTR guys (I had a CTR at the time) where with them and no one had a bad word to say against them. Yet there has been quite a few people on here who have been dissatisfied with one thing and another, be it yourselves or highway, when they have had policies with you.

Also, tbh, when i have tried for a quote you havent been able to match what i already had, but then that is luck of the draw with insurance and personal circumstances.

 

[Neil@greenlight]

Adtmits

Ok mate thanks for clarifying.

I will always try and sort out anyone that is having any problems so feel free to contact me on 01277 263030 and i'll get involved and do my upmost to assist on any aspect.

Some of the posts like the one above about the policy taking 11 months to be sent are just not true....This post could easily put someone off insuring with us even though the facts are not true.

I'm sure there are a number of happy customers out there but you only generally hear the bad comments.

At the end of the day 'You Pay Your Money You Take Your Choice'

We do a lot of CTR's for the guys on www.civictype-r.co.uk and have a good reputaion on there. Not sure if i should admit this here but I actually own a 2005 Civic Type R (premier spec) and have been a member on that forum for a year or so now.

If you want give us a try when your A-plan policy comes up i'm sure you won't be disapointed. You don't know until you try then you can comment on your own experiences

Best Regards
Neil
Greenlight Insurance

 

[Ad]

Adtmits

Ok mate thanks for clarifying.

I will always try and sort out anyone that is having any problems so feel free to contact me on 01277 263030 and i'll get involved and do my upmost to assist on any aspect.

Some of the posts like the one above about the policy taking 11 months to be sent are just not true....This post could easily put someone off insuring with us even though the facts are not true.

I'm sure there are a number of happy customers out there but you only generally hear the bad comments.

At the end of the day 'You Pay Your Money You Take Your Choice'

We do a lot of CTR's for the guys on www.civictype-r.co.uk and have a good reputaion on there. Not sure if i should admit this here but I actually own a 2005 Civic Type R (premier spec) and have been a member on that forum for a year or so now.

If you want give us a try when your A-plan policy comes up i'm sure you won't be disapointed. You don't know until you try then you can comment on your own experiences

Best Regards
Neil
Greenlight Insurance

Indeed Neil, never had the dilemma, due to price, this is my first year away from what I would call a maintstream (UKI) insurer, and have been quite nervous about it in all honesty.

If you wanna PM me a price on a 2005 Megane 225, 24, 2 NCB, 1 claim fault, (May2005) 1 theft (dec2005)no pts, WN5, driveway.

Cheers

 

[The Bear]

Just a quick mention. I just finished on the phone renewing mine and I had an extra 3 points going on the license, but they agreed to do it at the existing renewal price but not give me any free protected no claims (5 years now), which I made sure of asking about - Thanks Neil

I was more than happy with that. Great customer service IMO. Just not got to crash!!

 

[diamond geezer]

--------------------------------------------------------------------------------

Quote:
Originally Posted by diamond geezer
i was with greenlight for a couple of years, in the end it took 11 months to get a policy doument through, then, they diceided thy would'nt cover my old clio because of the paintwork. the turbo conversion was ok, but not the paint.



I think I remember this case, from memory your car had a £3500 paint job that if it got a small scratch would need to completely resprayed as the marble effect couldn't be matched up. Not surprising the insurer didn't want to cover it they would be on for paying a £3500 respray with any small accident that occured during the year.(even if it was a little scratch on the front wing)

There is simply no way it would take 11 months to get a policy. I just checked your records, The first year you were with us the policy started on on 12th December 2002 and you were sent the full annual certificate on the 31st Jan 2003.

The second year you were with us you renewed the policy on the 12th December 2003 and the full certificate was recieved from the insurance company on the 7th January 2004. We held the insurance certificate on file as we were waiting a modification report following some modifications. We had to send four letters chasing this modification report. The modification report was eventually recieved on the 4th March it was checked and scanned. The full policy was then sent to you on the 12th March 2004.

So you did not wait 11 months for a full policy!, if you are going to have a go at us on a public forum please make sure the facts are correct..



firstly i know my facts. as i had to drive down to your flaming office in brentwood to collect a cover note, when trying to tax my car. next thing why are you posting details of my policy/account with you on a public forum. surely that is breaching the offical sercrets act?. i know if i posted any personal details on such a website i would be quickly unemployed!.

 

[Ja5on]

i been wi greenlight for 6 month and i cany fault them. Customer service is really good. They guys you talk to now there stuff so no bull sh*t.

only problem was when the policy started I had to wait 2 months to get the fianl documents through

 

[sh33n]

Greenlight = Rubbish!

 

[Neil@greenlight]

[FONT=&quot]

--------------------------------------------------------------------------------

firstly i know my facts. as i had to drive down to your flaming office in brentwood to collect a cover note, when trying to tax my car. next thing why are you posting details of my policy/account with you on a public forum. surely that is breaching the offical sercrets act?. i know if i posted any personal details on such a website i would be quickly unemployed!.

What does driving down to our office to collect a cover note for tax have to do with your statement about us not insuring your car due to the paint work?

We are simply replying to comments regarding our company and your policy that you chose to discuss in an open forum. If you start accusing our company of things that are not true and could damage our name (Libellous). In our defence we chose to simply post our side of the story quoting dates and times when correspondace were sent.

We have not divulged any personal information (name, address, car registrion etc) just dates when correspondance were sent and recieved.

Again the information you put in your first post regarding the time taken to recieve your certificate was incorrect and we posted to clarify the situation regarding the paint job and having to cancel cover.

We only cancel a policy of the insurer give us no other option, as a broker we earn commission for keeping you as a customer so the last thing we want to do is cancelt the policy. I'm sure if it wasn't for the paintjob issues you would probably still be insured with us now....

In your post you said that you are insured with the same company that you used to be with us....Are you sure its the same one, if so are the details the same as when you were with us?

Best Regards
Neil
Greenlight[/FONT]

 

[Neil@greenlight]

Greenlight = Rubbish!

Any more info, have you had a policy with us in the past or reason for your comment?

 

[Ali]

Paul drives a jap girly car and they prob wouldn't insure him

 

[sh33n]

Any more info, have you had a policy with us in the past or reason for your comment?

I use to have a Cup, so to be fair my comments aren't based on much real fact.

But put simply, if you didn't offer me insurance then my only response is that for me, you're not a very good insurance company.

 

[quickshift]

direct line are the best end of

 

[Neil@greenlight]

I use to have a Cup, so to be fair my comments are based on much real fact.

But put simply, if you didn't offer me insurance then my only response is that for me, you're not a very good insurance company.

Cheers Mate, wasn't sure if it was something I could help with or try and put right.

I know we currently decline the 172 Cup (all other renaultsport models we can quote for) due to claim stats. We are trying to find a new underwriter that will offer us the competetive rates on the 172 Cup's that we used to get so hopefully we may be able to help you in the future.

We were concentrating on getting the scheme for Northern Ireland set up but now thats in place we will look to find replacement insurers for the 172 Cup, Nissan 200sx and BMW M3's all of which we struggle to place at the moment due to bad claims experience.

All the best
Neil
Greenlight

 

[sh33n]

Fair play ^^

 

[Neil@greenlight]

direct line are the best end of

Direct line have the best claims service in the business. Their repuation is second to none.

Because we are a small family run brokers specialising in modified cars We probably have them beat on the knowlegde of modifications and cars.

Maybe one day we'll be the size of direct line

Best Regards
Neil
Greenlight

 

[Ali]

Neil you better be around next yr so i can get a quote...