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That guy from renault just gave a bad name to the company! He just tried to be intelectually superior to the presenter, but came out on the wrong end!
He should have explained the safety rating of the car and progressed that way to shutting the presenter up IMO!
I know the safety rating isnt going to stop the bonnet up at speed....But I feel that the safety rating would be a sign of proof that besides the bonnet problem, the clio is a very safe car. And they need to regain customers' confidence in order to rescue their reputation.
And they really should recall the cars i think