This week, my brand new Clio 200 Cup visited Jim at White Details for the second time in its short 2 month life.
Whilst waiting for the car to be delivered, I was liaising with the Dealer to ensure that they did not wash the car when it was delivered to them. This was because of all the horror stories you hear about dealerships not using correct techniques to wash cars and leaving the covered in swirls. The plan was to receive the car and take it straight to White Details for some Paint Protection.
Unfortunately, on the day that the car was delivered to the dealership, the dealer wasn't working, so the valet team ignored the instructions and decided to clean the car
A few days later after having it home, I noticed the car had some swirl marks on the drivers door, but didn't think too much of it at the time. Little did I know how much damage there was to the paint, all from this one substandard wash.
On the 20th December, I took the car to have its treatment at White Details. The damage that Jim and I found was truly shocking. Below is the initial report that Jim wrote:
http://www.whitedetails.co.uk/index.php?id=134
I was absolutely gutted that my car was presented to me in this state.
After presenting this report to both the dealer and Renault UK, a swift decision was made by the dealer to cover the costs to have the car taken back to White Details, so that the car's paintwork could be put back to the standard that it should have been delivered in.
At this moment, let me thank the dealer in question for all his help and ensuring that the problem was sorted asap.
Fast forward to this week. The car went back to Jim to have some much needed correction.
To say im happy is an understatement with the results.
Here is the link to the final report written by Jim:
http://www.whitedetails.co.uk/index.php?id=140
Jim has been absolutely fantastic throughout the whole process. From attempting the initial detail in sub zero conditions, right through to having this weeks correction, he has been brilliant and I cannot recommend his standards of work enough. Hopefully, it wont be the last time that one of my cars gets the White Details treatment.
Just a few pictures copied from the above link to show the car in its current state:
Certainly lived up to his company's slogan.
Whilst waiting for the car to be delivered, I was liaising with the Dealer to ensure that they did not wash the car when it was delivered to them. This was because of all the horror stories you hear about dealerships not using correct techniques to wash cars and leaving the covered in swirls. The plan was to receive the car and take it straight to White Details for some Paint Protection.
Unfortunately, on the day that the car was delivered to the dealership, the dealer wasn't working, so the valet team ignored the instructions and decided to clean the car
A few days later after having it home, I noticed the car had some swirl marks on the drivers door, but didn't think too much of it at the time. Little did I know how much damage there was to the paint, all from this one substandard wash.
On the 20th December, I took the car to have its treatment at White Details. The damage that Jim and I found was truly shocking. Below is the initial report that Jim wrote:
http://www.whitedetails.co.uk/index.php?id=134
I was absolutely gutted that my car was presented to me in this state.
After presenting this report to both the dealer and Renault UK, a swift decision was made by the dealer to cover the costs to have the car taken back to White Details, so that the car's paintwork could be put back to the standard that it should have been delivered in.
At this moment, let me thank the dealer in question for all his help and ensuring that the problem was sorted asap.
Fast forward to this week. The car went back to Jim to have some much needed correction.
To say im happy is an understatement with the results.
Here is the link to the final report written by Jim:
http://www.whitedetails.co.uk/index.php?id=140
Jim has been absolutely fantastic throughout the whole process. From attempting the initial detail in sub zero conditions, right through to having this weeks correction, he has been brilliant and I cannot recommend his standards of work enough. Hopefully, it wont be the last time that one of my cars gets the White Details treatment.
Just a few pictures copied from the above link to show the car in its current state:
Correction, Reflection, Perfection!
Certainly lived up to his company's slogan.
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