Clever people. Laptop Help!

[The Boosh!]

Hello Help!

Currently having an issue with our laptop... It is running windows 10 and is about 3 years old. It's a Dell, if that makes any difference.

The screen has gone really funny, and it is stuck in what can only be described as an 'automatic repair' loop :S

See picture here:

Can anyone suggest a way to fix it. I can't find anything online.

Thanks very much!

 

[Daniel]

Turn it off and back on again.

 

[The Boosh!]

Turn it off and back on again.

Yeh done that. Slapped my gentleman sausage on the keyboard a few times too and nothing happened.

 

[Daniel]

Yeh done that. Slapped my gentleman sausage on the keyboard a few times too and nothing happened.

That must be an impressive sausage. I've seen your woman!

(And insulted her, for which I am eternally remorseful)

 

[TimmoUK]

Tap F8 when starting it up and it will give you a list of options. Choose Safe Mode and see if you have any luck that way?

 

[The Boosh!]

OK cool will do! Any ideas why the screen has gone strange? There are small faint lines all the way across it.

 

[TimmoUK]

Do you have the line on the initial boot up screen? or do they only appear when windows starts to load?

 

[The Boosh!]

They are there all the time Timmo. Was at the forest of Dean the other day. Symonds Yat - Lovely part of the world!

 

[TimmoUK]

If they are there on boot up then I would say it is a hardware problem. Have you got a VGA port and can you connect the laptop to an external monitor. If it works OK on an external monitor then the GPU is ok and most likely a loose connection. When did the issue start.

It is a nice place, however can get a bit boring when you have to spend all your time here

 

[TimmoUK]

Also check out the following to hopefully resolve the automatic repair loop issue:

http://www.howtogeek.com/131916/how...artup-options-to-fix-your-windows-8-computer/

 

[iain187]

1. Try monitor
2. If monitor also bad look up graphics driver for your laptop and windows 10
3. If monitor fine, screen probably fucked

 

[CrippsCorner]

Can you not get into Windows then? If not you're best off downloading the Windows 10 ISO on another computer firing it on to USB and re-installing from that.

 

[The Boosh!]

Sorry guys haven't been able to get near a computer. Screen now fixed... However still stuck in the automatic repair loop. Have tried troubleshooting options and pressing F2 / f12 on log in but don't really know where to go from here with it.