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Sounds like a poorly rebranded application.
If you know the dns/url you can always use an unbranded application and avoid all the "app needs changed" rubbish.
As there are no leds on the switch for the black ones. Unplug and wait a few days see who moans.
They don't matter what port they come from or go into.
Says it does on the site the ONE does. - https://chipolo.net/en/products/chipolo-one-point but i dont even see it on the site now, so presume its discontinued and the cheapest one on the site?
Either way least you can swap to that other one and works.
Next time go for the pebblebee ;)
You can register the watch as yours, add him as a "Child" then Setup a SIM for them (same network) get cheap one and then get the esim (so its a double subscription technically) then boom it works.
However you need the two sims essentially to make it work and they get their own number, which...
As PebbleBee supports google off the bat? You put the pebblebee into pairing, open Google Find, and it then says add as new device, or such then its all fairly easy.
No idea about chipolo, presume the same?
Install VLC for Fire (yep its vlc but on firestick) directly from the amazon store.
Then on the app you have, ill presume its XC rebranded, go to Settings, Player Type, swap the Movies and VOD(Or Series) to External Player/VLC.
Then when you are playing the item, pause and go to bottom and...