Bt home hub help...

[seb]

My home hub has all the correct green lights on and my laptop connects and has the correct symbols I'm the bottom right hand corner . However when I open the Internet nothing will connect.

I've done the vista diagnose and it appears to think it is a problem with my ISP. I also think that as my iPhone will connect to the router but again it won't work so I don't think that both my laptop and iPhone are broken.

It seems to be the router that has the problem... Is this a common symptom? I would research it but it is a little bit tricy on the iPhone!!!

Any suggestions or help much appreciated.

 

[Kiev85]

silly question...


have you done the reset?? that usually sorts out any grief on mine

 

[Munson]

Open a command prompt and type;

ping www.cliosport.net

This will isolate the browser. Almost certainly your ISP though I imagine. Have you tried power cycling the router?

 

[Kiev85]

what generation of hub is it btw..?

if its the original white ones...i had to get two replaced as they burnt out or some crap like that...

it was a common fault...took an age to get them aswell

 

[seb]

Kiev-I have pressedcthe reset button on the home hub but it doesn't make any difference

Roy - yeah I have tried powering it on and off several times. I ain't done any pinging as it quite clearly the router IMO.

Yeah it is a White one. Already had one replaced ...

 

[Kiev85]

Kiev-I have pressedcthe reset button on the home hub but it doesn't make any difference

Roy - yeah I have tried powering it on and off several times. I ain't done any pinging as it quite clearly the router IMO.

Yeah it is a White one. Already had one replaced ...

ahh right, so youve been through all the hassel before then??

im on home hub at the moment...

tempermental as feck some times...

i used to pull the power plug out if it stopped working, and i kid you not, leave it for 5mins...then it worked again...

not had any trouble at all with it this year tho...

so im out...

 

[Munson]

Ah ok sweet. I suggested a ping as a triple check that it wasn't just your browser but, considering your iPhone can't connect to the web either, I guess it's obvious.

Have you tried banging it on the top? lol

 

[seb]

Tbh, I'm probably just going to throw it out the window... I'll let my landlady know and she can sort it out tbh... LOL

I reckon bt have just got the arse as I was raping them on the torrents for my iPod prior to going away this weekend!!!

 

[Kiev85]

Tbh, I'm probably just going to throw it out the window... I'll let my landlady know and she can sort it out tbh... LOL

I reckon bt have just got the arse as I was raping them on the torrents for my iPod prior to going away this weekend!!!

u might have reached your limit...(even if you have option 3 which is unlimited)..

they still have a fair use policy...

but ive not known anyone to actually hit this..?

what option are you on?

 

[Beef-Mc]

I hated the home hub with a passion, turn it off then on again was the only way I could get mine to work.

 

[Kiev85]

I hated the home hub with a passion, turn it off then on again was the only way I could get mine to work.

same here...haha

i couldnt even be arsed hodling the reset in for 30 seconds...way to long...

so it was power cable out the back pish...

 

[Gavin.]

mine did exactly the same and would never connect even though it said it was connected. binned it and went back to my trusty old 2wire one

 

[Munson]

Is this wireless, Seb? IIRC the router isn't in your apartment so I guess it must be. Can you try a wired connection at all? Maybe slip her length while you're over there?

 

[Nigel]

I went through 2 homehubs, both were awful, kept dropping the wireless connection for no reason. I ended up binning the 2nd replacement and bought a wireless router. Worked perfectly, everytime afterwards.

 

[Munson]

It has to be said, most ISP hardware is complete toilet made from recycled ice cream cartons and casio watches. Cheap routers are s**te. I know of a few people, including myself, who have moved over to decent stuff like Lynksys and have never had to even so much as power cycle ever since. Fact.

 

[seb]

It isn't normal if u hit the download limit forvthem to just cut you off. They just send a letter and bill u forcthe extra gb.

I may try a wired connection later. The home hub is in the kitchen so not tricky for me to give it a go... I don't hold out much hope though tbh.

 

[Fletcher]

I went through 2 homehubs, both were awful, kept dropping the wireless connection for no reason. I ended up binning the 2nd replacement and bought a wireless router. Worked perfectly, everytime afterwards.

I'm on my second hub :dapprove:

 

[seb]

Yeah agree the homehub is w**k

 

[seb]

yeah... it has fixed itself now... hmmmm... BT FTL etc...

 

[Munson]

Good times TBH

Any time seb is online is a good time.

 

[seb]

f**k yeah!

in a way BT owns. fixes itself... how strange.

 

[r_dizzel*]

never get internet with bt!!.. once theres one problem, there will be more

and the service is a pisstake, i use to get disconnected every 2days, got 2mb from a package that said 10mb

 

[dk]

never get internet with bt!!.. once theres one problem, there will be more

and the service is a pisstake, i use to get disconnected every 2days, got 2mb from a package that said 10mb

thats not bt, its your distance from the exchange and they only do up to 8mb, not 10.

I get 4.5mb and rarely have problems, thats will having an average download of about 200gb a month.

their option 3 is unlimited, there is no limit, if you use it a lot they curb you down to about 1-2 mb in the evenings but thats all.

 

[richy22]

It isn't normal if u hit the download limit forvthem to just cut you off. They just send a letter and bill u forcthe extra gb.

I may try a wired connection later. The home hub is in the kitchen so not tricky for me to give it a go... I don't hold out much hope though tbh.

Huh! I wish they sent us a letter.. we are with Bt and everybill has an "extra useage charge" im like FFS how am I supposed to tell if I'm going over??!! Theres no way to cehck it FFS.

Homehub= s**t. Ours has been dropping out like f**k, last night about 5-6 times and thats with it wired! Wireless I dont even bother with as that cuts out all the time.