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letter of intent



  Mazda3 2.2D 185BHP
hey

No idea where to ask this so i will put it here.

I have written a letter that i will be sending to the dealer who sold me the Clio stating my intentions of court action.

I am looking for advice on if its worded ok and if i should alter it in any way.

I can email it to you if you think you can help.

many thanks
 
  Mazda3 2.2D 185BHP
Sold me a Duff car. Cost a fortune to repair. they don't want to pay repair costs. Same old story
 
  Mazda3 2.2D 185BHP
Did you return the car to them and give them the chance to repair?

They had the exhaust fixed but their garage didn't see the major engine problems. And it broke down and i was forced to use a garage that was able to book it in that day and have it done the following working day for me to get to work. Their garage couldn't for weeks. And even if they could.. would you take your 172 to a garage who couldn't see that the dephaser was leaking all over the belts and there was a major oil leak next to the airbox? They even said there were 27 Errors which they simply cleared.. So they didn't bother checking. Doesn't exactly give confidence of their skills.

Also you are thinking along the lines that a buyer HAS TO give the dealer a chance, which is incorrect. That was rejected by a judge in 2011. There is nothing in SOGA that reflects this.
Also they have No T&C or Warranty terms stating i had to. So they are up a creak without a paddle.

Taken directly from Trading standards on the sale of used cars:

"If the used vehicle is faulty, you have a short time after buying it to reject it. You may have other remedies such as repair or replacement. If the vehicle is faulty then you need to write to trader you bought it from. You should confirm the details of your complaint and the remedy you are seeking and keep copies of all correspondence. As a last resort, you may need to consider taking court action. Remember, used vehicles may have some faults, but they should not be excessive. Fair wear and tear is not considered to be a fault."

Nothing to say they have to be given a chance.

 
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  Listerine & Poledo
Did you return the car to them and give them the chance to repair?

Did they even get to inspect the car for your alleged faults prior to you taking action? Provide proof.
Where did you get the work done? Did you mitigate your losses by making enquiries with multiple garages? Provide proof.
Do you actually think you'll take this into court? Small Claims I'm guessing?
What kind of inspection was made to the vehicle prior to purchase? Caveat Emptor.

Are the faults to be expected for a 10-yr old "hot hatch" thats likely to have been given a good kicking from time to time over the last decade.

Is this thread anything to do with THIS THREAD?

SOGA doesn't entirely apply to vehicle sales. So don't get too excited about that.
The simple fact is that you didn't even give the garage the first chance to resolve the issue. They could have reimbursed you for inconvenince caused by their delay, or maybe a courtesy car, but you chose to go elsewhere.


I mean, try your luck, sure, but dont hold your breath, if they have anyone in the business with the first legal thought in their head, you're in for a hard slog
 
  172 Turbo
Do you have link to this case law? Rejecting a car isn't as simple as OMG it broke down, I don't want it, especially when you've had it repaired by a third party.
 
  Mazda3 2.2D 185BHP
Did they even get to inspect the car for your alleged faults prior to you taking action? Provide proof.
Their garage was asked to repair an echaust and look for other faults. Outcome - Crap exhaust fitted and chap said its ok and cleared 27 errors.
Where did you get the work done? Did you mitigate your losses by making enquiries with multiple garages? Provide proof.
A garage in nuneaton, a specialist of renault's. Asked around at garages and all were in a similar price range. But the one i picked could do it in the time frame i had.
Do you actually think you'll take this into court? Small Claims I'm guessing?
100% It will cost me £60 to take this to court, and the fact they have gone silent after offering me a contribution to repairs raises questions to why they went silent. trying to fobb me off?
What kind of inspection was made to the vehicle prior to purchase? Caveat Emptor.
I had a look at it, My mate did aswell. Seemed ok but i was new to the buying car game at the time. Dealer said it was all fine and i wouldn't have any issues. (false claim eh)

Are the faults to be expected for a 10-yr old "hot hatch" thats likely to have been given a good kicking from time to time over the last decade.
Dephaser had died and caused oil to leak on all belts. belts were replaced the year prior so tbh no. Various other issues too.

Is this thread anything to do with THIS THREAD?
Yes

SOGA doesn't entirely apply to vehicle sales. So don't get too excited about that.
The simple fact is that you didn't even give the garage the first chance to resolve the issue. They could have reimbursed you for inconvenince caused by their delay, or maybe a courtesy car, but you chose to go elsewhere.
There is no written law that says i must give them a chance, Well not one i can see.


I mean, try your luck, sure, but dont hold your breath, if they have anyone in the business with the first legal thought in their head, you're in for a hard slog

Do you have link to this case law? Rejecting a car isn't as simple as OMG it broke down, I don't want it, especially when you've had it repaired by a third party.
Im not rejecting the car, I'm asking for the repair bill to be paid. They have had 37 days to pay me the "good will" contribution they promised face to face. so now i am going this way.
 
  Listerine & Poledo
Provided you have some paperwork to support their offer, you should have some hope.
a 14-day letter of intent may give them sufficient kick up the rear, but if its Del Boy Trading, with a workshop and 20 cars parked on broken tarmac, don't count on it.

Not for them not wanting to resolve it, more that they'll probably mess up.

Indeed, stick to your guns on it, charge them the £60 claim fee and any other REASONABLE costs you've incurred. If they fail to acknowledge the claim, you'll win by default, if they acknowledge then chances are they'll want to settle instead of chuck money into barristers.
 
  Mazda3 2.2D 185BHP
Provided you have some paperwork to support their offer, you should have some hope.
a 14-day letter of intent may give them sufficient kick up the rear, but if its Del Boy Trading, with a workshop and 20 cars parked on broken tarmac, don't count on it.

Not for them not wanting to resolve it, more that they'll probably mess up.

Indeed, stick to your guns on it, charge them the £60 claim fee and any other REASONABLE costs you've incurred. If they fail to acknowledge the claim, you'll win by default, if they acknowledge then chances are they'll want to settle instead of chuck money into barristers.

No paper work supporting claim at all. Was all verbal. But my father in law was with me when they made the offer.

Tbh i would still be happy if they paid the contribution they said they would. But kinda hopeing they ignore it and end up having to pay the entire amount ;)
 


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