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U may have a real prob here - the bolts could be chewed and de-threaded - u may have to get brutal and prise the things out wit a hammer - then get a bigger bolt with washer behined it to secure the thing back in- i had something similar in me valva where i had to do this but it worked - if you dont mind a bit of bent metal! Also try tightening it back up again and trying once more but slowly! dont make the situation worse!!! theres not much you can do in this situation!
the idea with the insulation tape is a goodun too - make sure it doesnt come off and make sure you dont whack the window if ya slip - bit obvious really!