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Is this now a full time business for him? Does he have another job? I wonder how many wheels he's done now and how much he's making? Deserves every penny though, his work is immaculate, puts most 'proper' refurb companies to shame.
If you don't hear back from snappy you can also go to http://royalsteeringwheels.com/ Jack is very good and reasonably priced (best to call him). I had mine done a couple months ago.