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TheTechGuys
- Thread starter BenWall
- Start date
RB 182
Yep.
Fiat Panda 100hp
Lol thanks for the comments. I am a tech guy btw lol, I work in the call center, just doing it for the experience etc, the service is shocking.
Quite funny actually, this is my 1st official week and we've had the 'tec's' watching over us, these are meant to be the best in the call center, and I know more than most of them lol.
Quite funny actually, this is my 1st official week and we've had the 'tec's' watching over us, these are meant to be the best in the call center, and I know more than most of them lol.
rctempire
ClioSport Moderator
TheTechGuys - Wooo, right heres my story. Sent to them two brand new Philips laptops, because they were overheating and the power buttons were faulty.
Flipping people sent it back twice faulty to us. Idiots, all i wanted was for them to fix it and return it first time working perfectly.
Flipping people sent it back twice faulty to us. Idiots, all i wanted was for them to fix it and return it first time working perfectly.
Dervvv
you cod have posted me your harddrive and i posted it back all for the cost of postage lol!!!
you knw what they do to recover it?
they put it in a 'caddy' it transfers it into USB mode and plug it into ur pc and copy over what u want lol.... u can buy the caddy for like £5 lol!!
They want £70 to come & install a wireless connection, i've tried to do it myself, but I can't do it. I've sort of done it but them it goes a bit wrong :dapprove:
I'm probably just going to give one of my neighburs kids a score to come & do it for me
The thing that annoyed me was, on their website where the product is it then says at the bottom - you will also need the blokes to come & do it No I don't !!!!
I'm probably just going to give one of my neighburs kids a score to come & do it for me
The thing that annoyed me was, on their website where the product is it then says at the bottom - you will also need the blokes to come & do it
No I don't !!!!
Dervvv
They want £70 to come & install a wireless connection, i've tried to do it myself, but I can't do it. I've sort of done it but them it goes a bit wrong :dapprove:
I'm probably just going to give one of my neighburs kids a score to come & do it for me
The thing that annoyed me was, on their website where the product is it then says at the bottom - you will also need the blokes to come & do it
i will add you on msn if u have it and try and help ya if u want? part of my job enquires me to install wireless systems for computers lol!
D
dick
eh?
plug modem into wireless router, turn both off and on, go to laptop, go find network connections, click on the 1. job done...
then go into the router and set up WEP key. 10minutes job.
plug modem into wireless router, turn both off and on, go to laptop, go find network connections, click on the 1. job done...
then go into the router and set up WEP key. 10minutes job.
Tried all that, no good. Tbh I can't be bothered with messing about with it any more.
CoCo_CLio_Army - cheers for the offer, i'm probably just going to get one of the kids from next door to do it.
Dervvv
not always that simple mate, some laptop companies have there own wireless software which you have to disable. it's a 10 minute job if you know what your doing.
cat171 - no problem mate, another thing if it is a BT HOMEHUB, it might have blowen its wireless chip, i knw from working with the system that they over heat and cause it to burn out the wireless chip are cause vectorheat which blankets out the wireless singal.
Last edited:
Oil Burner
I work in currys, so same bunch of theiving scum really. However all i will say (and the above person may agree)
currys/pcworld service is normally rubbish, however dont walk into pc world assuming the first person you approach will be an arse or useless, 75% of the time you will be right 20% of the time he will probably no even realise your talking to him, but 5% of the time it might actually be one of us that gives a **** and even though i cant change currys, at least i can not rip off a few people and give them genuine advice.
I accept this is not the majority of currys or pc world staff but just give them a chance, i consider my customer service to be the best in my store, however i do work with a bunch of muppets. As has been mentioned above, its not hard to know alot in these places. I'm the TV expert in my store and ive only had an intrest in Tv's 1 year and its all self taught.
comet, now they are all useless good for nothings:rasp:
P
pete.grant
Mountune Tractor
No mate I don't mean I paid for one!
I'm a certified technician, I just can't believe they charge that much for such a simple thing.
I love going into PC world and asking them tricky questions, they don't have a clue.
They're about to go back up, trust me.
I could go on about the quality of service from the TechGuys all day... but I won't as you've all summed it up pretty nicely. All I will say is, if you think the service the TechGuys give in store is bad... you all need to experience the service customers receive from the call centre. Shocking to say the least. If I had a quid for every complaint I get in store about the TechGuys then I wouldn't be Management in PC World any more
Oh, and its already been said but... there are a few of us who do give great customer service. Only a few, but its a start.
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