Virgin.net... omfg...

[Wilkeh]

Hi all,

Sorry if you all know about this but only found out last night after pestering my ISP (Virgin.net).

I have had great service from them for the last couple of years but all of a sudden my ping is stupidly high and connection speeds are useless. (I have an 8 meg connection.)

Logged an issue with my ISP and sent them a traceroute etc. Having finally convinced them its nothing to do with the wiring in my house or my desktop (check connection from main telephone point and all that rubbish) they pointed me to....... drum roll please.

http://217.32.105.42/cgi-bin/home.page.pl

You enter your phone number and broadband login and from what I gather it tests your line.

This information (Virgin.net tell me) is accessible to your ISP. They can then identify if the problem is them or your line. I'm guessing the site itself can probably tell you this aswell but I'm yet to test - it was too busy last night!!! hahahaha.

Anyway, thought this might be useful for anyone with connection issues as the information can be accessed by all ISP's.

Think my issue may be due to NTL routing - Virgin were good until NTL came along. Now everything is being routed via NTL

Therefore, virgin.net are a shite ISP. Steer well clear. I need to get swapped over, but they want to charge me £50. b******s
http://forums.hexus.net/showthread.php?t=93862&page=2

 

[fastwunz]

nasty mate - any one had any issues with BT? My download rate keeps going from really fast to STUPIDLY slow - like 27kbps!!!!!!!! should be 400!!

 

[Wilkeh]

I was gonna go to BT but you've put me off now

 

[fastwunz]

I was gonna go to BT but you've put me off now

ooops lol - yeh i wouldnt - its been doing it for a while - its days 'Bt Broadband conneted at 4.1mbps but my download rate is shafted!

 

[KyleB]

my dad has BT 6.5meg and it is mint.

 

[Mells]

I've noticed a drop in performance on virgin.net recently. It's down as low as 13kb per sec in the evenings! but will do 500kb per sec during the day. very inconsistant..

grrrh, and they havent responded to my email!

 

[AlexS]

BT is the best, out 2MB at home is alot faster than the 10MB NTL sh*te I have at uni.

 

[Pootle]

I'm with virgin too. I've been fine up until they did the free upgrade to 8mb, since then my connection keeps dropping out completely and I'll have to reconnect! It's been fine for a while thought but last night as you say it was dire!!

 

[tommyboy]

it was dire!!

much like this forum speed!! why can't it be like corsasport, saxosportsclub etc... cliosport is the best forum and it's F5 all the time :nono:

 

[fastwunz]

I'm with virgin too. I've been fine up until they did the free upgrade to 8mb, since then my connection keeps dropping out completely and I'll have to reconnect! It's been fine for a while thought but last night as you say it was dire!!

that is EXACTLY what happens with my BT account now - was fine before they upgraded from 1mb to a 'potential' 5mb.