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_WILL_
ClioSport Club Member
172 Cup
Cheers.
Just googled it and its a fair way, but never been to Bristol before so could be worth a trip down!
Megane dci 130
Harts in Honiton only 25 mins from you.
Quick update- im taking it to a local garage tommorow to be looked at and hopefully fully diagnosed. Although people are saying just take it back i live 2 hours away and its going to cost £300-£400 to get it back
The car is just spitting and baging like mad even on idle
Once i know exactly what the problem is i will then look into this consumer advice thing, im so fed up of it at the mo i just want to stick it on ebay as spares/repairs- but thats going to mean loosing £1500 + - not going to rush into anything but
The car is just spitting and baging like mad even on idle
Once i know exactly what the problem is i will then look into this consumer advice thing, im so fed up of it at the mo i just want to stick it on ebay as spares/repairs- but thats going to mean loosing £1500 + - not going to rush into anything but
182FF
Interesting, is it not just a case of removing the inlet, then the leads, the the cam pulley cover, then the rocker cover? I haven't done it on an F4r engine but on the ford zetec engine rocker cover removal is a 15 minute job for me. I don't mean removing the head I mean just taking the rocker cover off to inspect the valves from there.
Brah, get it back to where you got it. SERIOUSLY!!!!!
No im not retarded but i think people are abit deluded that a trader will just give you a refund if you turn up on the forecourt- i have spoken with him on the phone and he has confrmed i wouldnt get a refund so i would be wasting my time, he did say he would have his mechanic take a look
I am 2- 3 hours away from the garage with a car that doesnt drive, they will not come and collect the car and i cant get it back to them without spending some serious money
Yes i will definately be phoning the consumer advice people when they are open tommorow morning, but in the meantime i need to get a definate diagnosis of the problem
Just so stressed out at the moment not having a car to drive to get to work and potentially loosing out on alot of money
I am 2- 3 hours away from the garage with a car that doesnt drive, they will not come and collect the car and i cant get it back to them without spending some serious money
Yes i will definately be phoning the consumer advice people when they are open tommorow morning, but in the meantime i need to get a definate diagnosis of the problem
Just so stressed out at the moment not having a car to drive to get to work and potentially loosing out on alot of money
PH1 iceburg
For all the bullshit on this forum sometimes there are some great pieces of advice. Daniel you are a legend i would have never known about consumer direct if it weren't for this forum.
Ben, speak to consumer direct first before taking your car to any garage. They may advise you not to.
Ben, speak to consumer direct first before taking your car to any garage. They may advise you not to.
As he is a trader he cannot do this.
The dealer/trader is trying it on, saying you wont get a refund.
Belive nothing he say's and dont decide what your doing until you speak to Consumer Direct. My sister was sold a car that was "not fit for purpose" she got a complete refund, after i pushed her to deal with it. Instead of folding as she too, had been told the dealer would do nothing.
Listen to Daniel
Belive nothing he say's and dont decide what your doing until you speak to Consumer Direct. My sister was sold a car that was "not fit for purpose" she got a complete refund, after i pushed her to deal with it. Instead of folding as she too, had been told the dealer would do nothing.
Listen to Daniel
If you read my posts I am listening to advice and i will be calling consumer direct when they are open in the morning, but as iv said the garage is 2-3 hours away and i have no way of getting the car back to the garage, especially the fact that when i turn up they arnt just going to hand over the cash back to me
The reason i was going to take it to my local garage is because i want a definitve answer as to whats wrong...i will be getting advice before i do this though
The reason i was going to take it to my local garage is because i want a definitve answer as to whats wrong...i will be getting advice before i do this though
Evo 6, E92 320d
The rocker cover holds the cams in place, to remove it would mean re-timing everything up(new cambelt kit etc).
Daniel
ClioSport Moderator
Whichever has fuel
Absolute b0ll0cks. He is trying to make you roll over.
If you back down you are as spineless as he is. We're not talking about a £20 pair of trainers, we're talking about £000's of pounds.
It saddens me that people just accept what these assholes say and move on. WTF is wrong with people?? Fight!
Daniel
ClioSport Moderator
Whichever has fuel
Ah yes I see what you mean. Just promise me you won't give up on getting your money back.
Daniel
ClioSport Moderator
Whichever has fuel
text me on 07790 774867 or email me colshemotorcompany@yahoo.co.uk
I'm not alway able to get to the computer but I've always got my phone on me.
I'm not alway able to get to the computer but I've always got my phone on me.
Well, if you do get it stripped down and it is confirm that the car is f*cked, I wouldn't be mentioning to the garage you bought it from that someone else has poked at it. Regardless of the legality of it all, you know for certain they'll just use it as another excuse to make things as long and awkward as possible.
172DD Cup
that's the money quote right there
get yourself over to www.consumeractiongroup.com as much great info as you need when it comes to this sort of thing
edit: obviously speak to daniel as well, but if you want some info it's there. it's forum based.
my big end went (oo-er) on a fiat one month after having it and the trader repaired it no charge. it's their responsibility.
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182
Under the sale of goods act you have the right to "reject" an item that is either not fit for purpose or of satisfactory quality (this car is clearly neither).
The law is absolutely on your side in this.
Where it's not so clear is who is liable for the cost of returning the car. I suspect you'd struggle to recover that money. However there's absolutely no doubt you'd get the cost of the car back.
The law is absolutely on your side in this.
Where it's not so clear is who is liable for the cost of returning the car. I suspect you'd struggle to recover that money. However there's absolutely no doubt you'd get the cost of the car back.
172DD Cup
it's been a while since i've had to upset a trader by quoting pieces of literature from the oft. i'm not sure either about the cost of returning the car. when you buy stuff online and its delivered to you and faulty, the trader must cover the cost of return, but (obviously) when you buy from a shop and its faulty you have to take it back to that shop, which is probably the same situation here.
again thinking back to smaller purchases, you should send the trader a letter highlighting the problem and stating you want a refund. give them a timeframe to respond to, perhaps 14 days. i think you have to give the trader the opportunity to rectify the fault, but then again as it's only one day you may be entitled to refuse a repair and just have a refund. if the trader won't play ball, you will likely need an engineers report. the trader may request this anyway. if the fault is one that can be proved to have existed when the item was purchased (no trouble there), you can claim the cost of the engineers report back from the trader. as i said, check that forum out, there's some great info. some of it will surprise you.
like this. did you know that if you buy something online and you change your mind (within 7 days normally), the shop cannot insist on it's return before they issue a refund. they have to give you a refund within a reasonable time (30 days) whether you keep the part or not. of course, they can then take you to small claims court to get their item back, but they cannot legally refuse a refund.
again thinking back to smaller purchases, you should send the trader a letter highlighting the problem and stating you want a refund. give them a timeframe to respond to, perhaps 14 days. i think you have to give the trader the opportunity to rectify the fault, but then again as it's only one day you may be entitled to refuse a repair and just have a refund. if the trader won't play ball, you will likely need an engineers report. the trader may request this anyway. if the fault is one that can be proved to have existed when the item was purchased (no trouble there), you can claim the cost of the engineers report back from the trader. as i said, check that forum out, there's some great info. some of it will surprise you.
like this. did you know that if you buy something online and you change your mind (within 7 days normally), the shop cannot insist on it's return before they issue a refund. they have to give you a refund within a reasonable time (30 days) whether you keep the part or not. of course, they can then take you to small claims court to get their item back, but they cannot legally refuse a refund.
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182
Just looked it up: The supplier has to either collect the item themselves or reimburse you for the cost of returning it.
However... I'm always of the opinion that you need to keep it as amicable as possible. I'd be tempted to take the hit on the cost of getting the car there simply to ensure getting the cost of the car back goes more smoothly. You really don't want to be chasing this guy through the courts for the next few years!
Similarly you could have it repaired yourself and you'd be legally entitled to claim the cost off him. Again, I'm sure that'd end up in court though and so not advisable.
Overall, speak to the folks Daniel gave you the details of and see what they say. If in doubt speak to Daniel - He knows his stuff. I'm just getting all my crap from my "Which? Your Rights" iPhone app!!
However... I'm always of the opinion that you need to keep it as amicable as possible. I'd be tempted to take the hit on the cost of getting the car there simply to ensure getting the cost of the car back goes more smoothly. You really don't want to be chasing this guy through the courts for the next few years!
Similarly you could have it repaired yourself and you'd be legally entitled to claim the cost off him. Again, I'm sure that'd end up in court though and so not advisable.
Overall, speak to the folks Daniel gave you the details of and see what they say. If in doubt speak to Daniel - He knows his stuff. I'm just getting all my crap from my "Which? Your Rights" iPhone app!!
Nicolasticity
ClioSport Club Member
Clio 172+MG+SAAB++
Good advice on consumer rights but take care if the dealer offers to look at it for you. Your claim will be through the small claims court which does not have a judge as such and is much more informal. Your write up what happened and the dealer have the opportunity to reply which you will get to see what they say before the hearing. If he offered to look at it and you did not make it available that could be a material fact that might indicate you were not being fair to the dealer - so be cautious. You need to speak to consumer folks right away to make sure you dont say something that is prejudicial.
Keep all your costs and receipts phone calls etc - also write up notes or record your conversations with the dealer. When you win it great feeling but it can take more than a year to get your money and expenses back.
Keep all your costs and receipts phone calls etc - also write up notes or record your conversations with the dealer. When you win it great feeling but it can take more than a year to get your money and expenses back.
Mk5 golf gti
Take it back FFS
of course he will say you are not eligable for a refund, he is hardly going to welcome it back in open arms
i wouldnt be payin for anyone to look at it thats for sure
sorry for being so blunt about it, but it annoys me when traders kid people on to think they can get away with it all
the amount of times ive heard 'nah ive signed for cash/trade sale' or 'garage says im not covered'
load of b****cks get your money back and find a decent one on here and you wont look back
of course he will say you are not eligable for a refund, he is hardly going to welcome it back in open arms
i wouldnt be payin for anyone to look at it thats for sure
sorry for being so blunt about it, but it annoys me when traders kid people on to think they can get away with it all
the amount of times ive heard 'nah ive signed for cash/trade sale' or 'garage says im not covered'
load of b****cks get your money back and find a decent one on here and you wont look back
Clio S & VW T5
**Subscribes**
I hate people that try to duck out of their responsibilities...
I hate people that try to duck out of their responsibilities...
Ok i have an update
Took it to mechanic this morning to have a quick look, just a had a call to say its not what RAC had said (the valve), there is a problem with coil/plugs/leads and he's priced it at just under £300 to get sorted
Spoke to Consumer Direct who were awesome, they said i do have the right to go back to the trader under the sale of good act etc. Its going to cost the same to fix the problem than it is to get the car back to London so the only real option is to get the car fixed down here and try and claim the cost back from the trader. Iv basically got to call him and tell him what i want , and if he sais no, Consumer Direct have gone through a letter over the phone with me that i have to write - and then go to small claims
Tbh im just so relieved the car doesnt need an engine rebuild
Thanks for all the help and Daniel for the Consumer Direct details- recommend them for anyone that has probs in the future
Took it to mechanic this morning to have a quick look, just a had a call to say its not what RAC had said (the valve), there is a problem with coil/plugs/leads and he's priced it at just under £300 to get sorted
Spoke to Consumer Direct who were awesome, they said i do have the right to go back to the trader under the sale of good act etc. Its going to cost the same to fix the problem than it is to get the car back to London so the only real option is to get the car fixed down here and try and claim the cost back from the trader. Iv basically got to call him and tell him what i want , and if he sais no, Consumer Direct have gone through a letter over the phone with me that i have to write - and then go to small claims
Tbh im just so relieved the car doesnt need an engine rebuild
Thanks for all the help and Daniel for the Consumer Direct details- recommend them for anyone that has probs in the future
Looking for 182
Phew, glad it's nothing more serious for you. Hope you managed to get something back from the trader.
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