Bus w**ker
Read the guide, you don't need a text from them as they are changing the terms of your contract substantially. It's just a stalling tactic.
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Orange mobile users
- Thread starter Rob_
- Start date
172 Cup
I'm currently with Orange and i'll be phoning them once I have finished work at 9pm to see what they say.I'll be looking to end my contract after 10months and hopefully sell my phone for a good sum of money and put that towards either an n97/iphone.My only need in a phone is decent music player & wifi that can act as a modem for my laptop.Currently on £25 a month with Orange 600mins Ulntd. Texts
What you trading in mate. I really fancy an n97 got a tocca atm pay £25 for 500 mins unlim texts. You think i could get anything similar for that price.
Edit you said n98. 2nd Q still stands haha
For example as i dont want to pay for a handset (need cash) and i chose this one.
http://www.phones4u.co.uk/shop/shop_contract_details.asp?ItemKey=271567
would i still be able to cancel as the one i'd choose would be back with orange...but its through a 3rd party sooo maybe it would be fine.
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TOP TIP
Go to phones4u say you need a new contract but yours doesnt end for ...... amount of time
they will then buy you out with £...... you need to end your contract, plus a brand new contract with a brand new top of the range phone
you then go to orange with this loophole cancel thing and end your contract you have in effect got a load of money for really doing not a fat lot
Go to phones4u say you need a new contract but yours doesnt end for ...... amount of time
they will then buy you out with £...... you need to end your contract, plus a brand new contract with a brand new top of the range phone
you then go to orange with this loophole cancel thing and end your contract you have in effect got a load of money for really doing not a fat lot
SC03OTT
ClioSport Club Member
Mk 8.5 Golf GTI
TOP TIP
Go to phones4u say you need a new contract but yours doesnt end for ...... amount of time
they will then buy you out with £...... you need to end your contract, plus a brand new contract with a brand new top of the range phone
you then go to orange with this loophole cancel thing and end your contract you have in effect got a load of money for really doing not a fat lot
Except you will be signing up to the new set of T&C's, and be stuck with a contract you don't want.
I think they will buddy. No harm in trying.
Had a good chat with the lad was on for about 20 mins. He was saying sooo many people are using the site above and start shouting bawling at him and his colleges.....if you do they try there hardest to not let you change and will use all the tactics they've been told to use.
I worked in a call centre for BG a while ago so got alot of stick and was havin a chat with him about that was a sound guy and at the end of the day they've been told to do anything they can (damage limitation i guess).
He also said that on the guide people are using the 16.1 clause is wrong so they catch some people out with that.
I also asked the Q "so will it affect me?" I thought he said "yes" so later on i just mentioned that he had mentioned therefor i dont need a text....He said "aaah well i said maybe we're being extra careful you see" we had a bit of a laugh....turns out i've had the text 3 times already....just deleted it thinking it was from 241.
Sooo moral of the story is be polite and they'll sort you out.
Had a good chat with the lad was on for about 20 mins. He was saying sooo many people are using the site above and start shouting bawling at him and his colleges.....if you do they try there hardest to not let you change and will use all the tactics they've been told to use.
I worked in a call centre for BG a while ago so got alot of stick and was havin a chat with him about that was a sound guy and at the end of the day they've been told to do anything they can (damage limitation i guess).
He also said that on the guide people are using the 16.1 clause is wrong so they catch some people out with that.
I also asked the Q "so will it affect me?" I thought he said "yes" so later on i just mentioned that he had mentioned therefor i dont need a text....He said "aaah well i said maybe we're being extra careful you see" we had a bit of a laugh....turns out i've had the text 3 times already....just deleted it thinking it was from 241.
Sooo moral of the story is be polite and they'll sort you out.
172 Cup
I was informed that he checked their 'database' and because I had not received the text message they couldn't do anything. If however, I do receive the text message I can callback and they will 'see what they can do'.
He also said that it changes wef 14th Sept and Orange have to make customers aware within 30days therefore If I dont get a text before the 14th Aug then my tarriff is not changing.
He also said that it changes wef 14th Sept and Orange have to make customers aware within 30days therefore If I dont get a text before the 14th Aug then my tarriff is not changing.
Clio 197 F1
But you will have a top phone. Look at your bill and see on average how many text's and min's you use each month.
Or go for the £45 a month one?
172 Cup
I specifically asked if I will be effected, He replied 'I dont know as of yet, only certain tarriffs are effected'
Clio Williams
i just rang them after reading this topic.
Spoke to a lovely lady and said that i had been made aware of the change in call charges which puts Orange in breach of my contract (had the contract since Sep 08) and i would like to cancel. She started off by offering me a £5 reduction in my £40 a month tarriff which i told her was not of any interest and now my contact is cancelled with effect from Tomorrow!
Fantastic stuff seeing as i hadly use my phone now and my contract wasnt supposed to expire until April next year!
Spoke to a lovely lady and said that i had been made aware of the change in call charges which puts Orange in breach of my contract (had the contract since Sep 08) and i would like to cancel. She started off by offering me a £5 reduction in my £40 a month tarriff which i told her was not of any interest and now my contact is cancelled with effect from Tomorrow!
Fantastic stuff seeing as i hadly use my phone now and my contract wasnt supposed to expire until April next year!
172 CUP!
Just cancelled.
Went something like :
Him: This doesn't affect you sir
Me: I want to cancel.
Him: But this doesnt affect you
Me: I want to cancel
Him: Bisically your taken the phone for free and this will affect your credit rating
Me: Want to cancel
Him: Ok, cancel. Will affect your rating and you might not be able to get another contract.
lol!
How will this affect my rating if its in there terms that you are entilted to cancelled if they change them? Seems like he was trying to scare me off.
Went something like :
Him: This doesn't affect you sir
Me: I want to cancel.
Him: But this doesnt affect you
Me: I want to cancel
Him: Bisically your taken the phone for free and this will affect your credit rating
Me: Want to cancel
Him: Ok, cancel. Will affect your rating and you might not be able to get another contract.
lol!
How will this affect my rating if its in there terms that you are entilted to cancelled if they change them? Seems like he was trying to scare me off.
172 Cup
Going to try ringing them for a 2nd attempt within the hour.
I go on holiday in 2weeks so ideally want a new iphone so I can get all my music uploaded for the long flight!
Hopefully i'll have some success this time round.
Just to clarify, is everyone going through to cancellations when they select the options?
I go on holiday in 2weeks so ideally want a new iphone so I can get all my music uploaded for the long flight!
Hopefully i'll have some success this time round.
Just to clarify, is everyone going through to cancellations when they select the options?
LOL it wont affect your rating its just scare tactics. But imo you need to be a little more subtle. The guys in the Call centre dnt give a s**t about it tbh and they'll help people who are nice to them. The guy even said that to me. If someone comes on being a c**t they'll do everything they can to stop you. Be nice and you'll be done in minutes.
Cant wait for my new phone, 100 extra mins and £90 in my pocket.
Yes mate. Check how long it'll take you to get a pac code if your away in 2 weeks. And keep trying my mate had to do it 3 times just 1 after the other but got through. Took me 2 times.
riz
ClioSport Club Member
Jaguar XFR
Im on the phone to them now, they just offered to cancel, hes sending me to retentions. I dont want to leave tho'. I can cancel
Just offered me 1200 mins with unlimited everything for £9 a month!! ROFL
But im getting a new HTC HD through insurance from them tommorow
They wouldnt give me a new phone. Not until 3 months anyway. They did say you have to cancel within 1 month of getting the text! Not sure if thats true or not
Just offered me 1200 mins with unlimited everything for £9 a month!! ROFL
But im getting a new HTC HD through insurance from them tommorow
They wouldnt give me a new phone. Not until 3 months anyway. They did say you have to cancel within 1 month of getting the text! Not sure if thats true or not
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Bus w**ker
PMSL Orange are going to lose more money than they make through these new stupid charges at this rate. I might ring up and just tell them I don't honestly want to cancel but as everyone else is getting cheaper deals I want one and will leave if they won't lol. See how that plays out. If needs be I'd just take the phone and go elsewhere, no loss to me.
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