Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!
Few pics' tried to show the repaired rear arch, sills were done too both sides just behind front arches, whilst the time it took was a joke they have done a good job and cost me nothing. Still to fit the Simota and eibachs.
How did u find fitting the Simota ? Instructions aren't great just pictures and I've no idea where the little breather filter is meant to go? Really want to fit it myself but don't want to make an arse of it
Well, finally got the car back. Went down after work, spent ages looking over it before I went into the showroom as it was parked outside. Tbf I can't fault the paint/repair work. Full tank of fuel in it as promised, just glad to finally have it back. I'll get pics up after the massive downpours...
update. ops manager from dentec called me this morning, car is ready and being valeted and being brought through to peter vardys for me to collect after work today. im hoping everything is ok and i dont have to reject it. bmw complaints to call me back this afternoon as well so will see...
Had a call from BMW complaints team today, he couldn't believe what's been going on. They are escalating to Peter vardy and direct to dentec, he is going to fully investigate and find out what the hell dentec have been doing. He is calling me back tomorrow at 4. They are aware dentec guaranteed...
Well it's with BMW complaints now. Today I spoke to the operations manager at dentec who admitted the time was completely unacceptable but couldn't explain why it's taken them so long. He did explain what they have actually done, and that both front wings are off to do sills etc. He has...
Phoned dentec at 4pm. Guess what, not ready. Body shop manager told the girl I spoke to it will definitely be finished on Wednesday and will fill the car up with fuel for missing their deadline. Lmfao, I think they missed the deadline about 6 weeks ago. 8 weeks this Monday since I dropped it...
So after being told last week it would be finished today, I had to phone them at 4 today after not getting the call I was promised and surprise surprise it's now going to be finished on Friday....... Who best to complain about this whole fiasco.? Straight to BMW? Or Peter vardy? This dentec...
Nope. They mentioned a delay due to having to get BMW to agree to new wing, and being very busy, but I will be finding out when I pick it up. As long as it's a good job that's the main thing
So I phoned the body shop on Friday. Car will be finished this Wednesday. Approx 7 weeks and 2 days after I dropped it off. Hopefully all will be well.