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Front bumper wont look damaged from outside, but the fins inside (kinda support fins) snap.
Check these (either bumper off, or have a peek through the long slit vent that runs length of front bumper)
Id also get your tracking / under the car checked on ramps, see if he's knocked/ bent...
Rather than accept their renewal quote, fill in the new customer form on their website.
Will give you an online quote which is usually a fair bit cheaper than what theyre quoting you for renewal! Ring them up and they should honour this.
Yus. If you're with elephant play the elephant - bell game... change between company each year and they'll get cheaper and cheaper, despite being the same company.