Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!
Love that!
My mate who built an R33 GTR with 1000bhp has just got hold of a R32 GTR that he's started playing around with, can't wait for a spin out in it! His brother is the one who has a 9k miles Bayside Blue R34.
The thing is for badness I'm letting them trip themselves up telling me incorrect information which if anything will help my overall complaint, I want to kick up a reasonable sized stink so at the minute they are helping my evidence!
Yes I'm a little ahead of myself but just planning, the end of the 5th day after is wednesday, so they have until then. The company in question do not send out mail, I get a PDF letter sent to me via email on every dealing I've had with them in the last 4/5 years of consecutive policies, so...
I agree mate, and as said I don't want compo I want what is a simple problem resolved, I've done all for the work for them but they haven't sorted it. As said before it would make more sense if I listed the full details, but I'm not prepared to do it. However in my case they have 100% breached...
Don't we all know it!
Don't get me wrong I'm not kicking off, keeping calm and collected and questioning why it hasn't been resolved yet. In a slightly stroke of luck, with my M2 being hit I've been talking to a very clued up person today and he has told me what they haven't done correctly and...
Thanks bud.
Yeah they have 8 weeks to resolve but I was hoping I could accelerate this if they haven't fulfilled their obligation. 5 days may be keen, but that's what their rules are so they need to keep to them?
I don't think I've been put through to a specific complaints team even after...
I believe that the company involved has broken FCA guidelines with me, and also breached what might turn out to be some other quite serious things (still digging into what specific rules they may have broken). They basically are causing me a s**t load of grief for something that isn't anything...
Surely missing any stage is serious, as they make their rules up themselves so if they can't abide by that how can they be 'trusted' to sort the rest of it out?
That's what I was thinking, but if they cannot even comply with their own procedures then I was hoping this would be along the lines of 'gross misconduct' kind of thing and I'd be allowed to speak to the ombud people.
Does anyone have any experience of raising an official complaint / Ombudsman complaint against an insurance company?
I have made a complaint verbally on the phone, their complaints procedure says the following:
Where we are unable to resolve your complaint by the end of the third business day...
How do we find out about the pump coin?
I'm fuming, sold a few bits to throw onto BCD earlier when it was at about 200%, then fell asleep waiting for the transfers to go through and just woke up at 550%!