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I had mine done under warrenty and im sure they said it was about £40ish to buy, then i said no it is under warrenty. OMG i can,t belive there not fixing it. Have you tried any other dealers?
Can,t chop there hands off, the goverment will have to give them lots more compo and holidays.
How long was the car owned for? Did he have 2 keys? I wonder if some one has had a spare one cut?