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I should be on commission! Ha.
No, I pay to be a member of this awesome club for awesome access to parts and guides, everyone else whole have to. In my opinion this thread should be deleted as somebody can now PM him with it and he's saved £12!
I do this for a living so I know all the tricks which was why my main question was on the service.
Master socket makes no difference on any job I've ever done. BT only say this so secondary wiring isn't to blame. If that's perfect it won't make a difference what socket it's plugged into.