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Ah, must have got mixed up as your name is similar to the name Auds said the owner was called or have I got that wrong too .. lol
God its been a long day !!
I waited about an hour and a half for mine to be done, took it in at 8am too but decided to sit in the waiting area and wait, after an hour by I went over and asked for an update, 30 mins later job done, simple job really that shouldnt take 5 minutes but we are talking about Renault.
Speak to the dealership tell them your not happy and ask them what your options are, if the you are not happy with the options given to you ring RUK and see what they will do.
Worth a shot.
I use this http://www.halfords.com/webapp/wcs/stores/servlet/ProductDisplay?storeId=10001&langId=-1&catalogId=10151&productId=213291&categoryId=31557 on mine :)
Had the same problem when selling my car and my mods were only wheels, exhaust etc
Seems people want to buy a car that hasnt been messed with even if they are planning on messing with it themselves lol
Didnt manage to make the meet on Sunday as I was busy, there are always loads of meets in the NW keep an eye in the Local meetings section and pop along :)