e-mail fella, YS no longer offer phone support due to people calling up, spending hours (i'm not joking, i worked there) on the phone and then not buying anything, plus we had people calling at unsociable times etc (which i didn't mind, and still don't, you can call me anytime of day you like!)
Yoz has a life outside of business, as do k-tec, ren-tech, etc etc (i however do not, my life is cars!) and he has decided its more sensible for him to offer e-mail support only
yoz is still a mate of mine, but as of november 07 i offically have no link to the company, the products they offer are top bollock, the exhaust systems are up there with the best stuff you can buy for the money and there also might be a few changes coming soon