Adrian Flux

[Leeshez]

Well im with them for another year. Guess how much my renewal is?

 

[16v_jon]

mine was £3000 with them as i had a crash in december

 

[MRBILLYUK]

How much ??

I got my renewal off them a couple of days ago . £652 Went online and got a quote off privilege and it was £448 so Flux beat it with a quote of £445 , now i've got a quote off ashbourne £432 with proof by post , so Flux said they would beat that . So they've knocked off around £220 just with a couple of phone calls

 

[Leeshez]

There renewal was £461 and privilge said £410 so i told them £400 and they said £395 winner.

 

[White16valver]

Just check the small print and don't pay for it until you have...

 

[16v_jon]

my renewal was £3000 from £700! i have trade insurance now through my friend £550 FC any car

 

[MRBILLYUK]

Just check the small print and don't pay for it until you have...

Why ? What ya gonna find in the small print ? I've been with Flux for a few years now . Never had problem with em when i tw*ted a motorway crash barrier , they sorted it out no problem

 

[White16valver]

Why ? What ya gonna find in the small print ? I've been with Flux for a few years now . Never had problem with em when i tw*ted a motorway crash barrier , they sorted it out no problem

The robbing b******s didn't send me a renewal notice so I was without insurance for 2 weeks before I realised

They lied on the phone to me, saying that I could pay for two weeks then cancel and get money back for the leftover amount (which I couldn't, so was stuck with them for another year as they wanted MORE money for me to cancel)

The number of seats in my car on the form was always wrong (a crafty trick to get out of a payout?)

My excess on the form was different to what they said on the phone

GAP insurance, who they always recommended, said in one phone call that they did a £99 immobiliser then in a later phone call that they'd never done a £99 immobiliser

GAP fitted my immobiliser and fucked up my central locking, denied all knowledge of it, then said that they would come and look at it but it would cost £75 if it was found to be not their fault (which you could guarantee it wouldn't be... )

F(l)ux took so long to pay out a refund of £800+ on my brother's insurance that it took a letter from the solicitors to get it out of them

The money taking side of the business (sales) always answered quickly, but the paying out and customer service side of the business take forever to pick up.



I think that's about it....

 

[MRBILLYUK]

Oh right . Sorry you had a bad experience with em .

 

[White16valver]

Not just the one! lol

In theory cheap insurance is good, but I just get the feeling that generally they are a bit tight fisted when it comes to paying out....

 

[McBunny]

flux are known to be cowboys yeeehaaaaa

 

[Antz182]

i'm with them, they seem ok.

 

[The Bear]

Try Greenlight. None of my mods have cost a thing (tints, coilovers, custom SS Exhaust)

 

[Liverpool_Nick]

The robbing b******s didn't send me a renewal notice so I was without insurance for 2 weeks before I realised

They lied on the phone to me, saying that I could pay for two weeks then cancel and get money back for the leftover amount (which I couldn't, so was stuck with them for another year as they wanted MORE money for me to cancel)

The number of seats in my car on the form was always wrong (a crafty trick to get out of a payout?)

My excess on the form was different to what they said on the phone

GAP insurance, who they always recommended, said in one phone call that they did a £99 immobiliser then in a later phone call that they'd never done a £99 immobiliser

GAP fitted my immobiliser and f**ked up my central locking, denied all knowledge of it, then said that they would come and look at it but it would cost £75 if it was found to be not their fault (which you could guarantee it wouldn't be... )

F(l)ux took so long to pay out a refund of £800+ on my brother's insurance that it took a letter from the solicitors to get it out of them

The money taking side of the business (sales) always answered quickly, but the paying out and customer service side of the business take forever to pick up.



I think that's about it....

If you've incurred costs because of their error its not your fault, if they pull anything like that again i would tell them your going to the FSA (you have an eligable complaint) and they will s***t themselves and should refund you.

 

[ChrisR]

Ive never had a problem with flux, been with them 6 years or so and had claims sorted, they fought my case when a guy lied, they handled stuff when a woman twatted into me at 70mph, couldn't have done any better imho.

 

[GarethM]

i had my renewal with adrian flux at £660 but got a quote off privilege of £500 so flux quoted me £480 but with a higher excess. Im going to phone privilege to see if they can better that

 

[theduck]

Flux have never been competitive for me, always seem to be £200+ higher than most people

 

[Russell B.]

In theory cheap insurance is good, but I just get the feeling that generally they are a bit tight fisted when it comes to paying out....

The same could be said for many insurance companies, not just Adrian Flux. They are a business after all and there to make money.
The fact is they are all regulated by the FSA which means there is a code of conduct and if they fail you have somebody to (hopefully) put it right.

I don't see why you should pay more for the chance of a quick settlement from a 'big name', each claim is unique and genrally the smaller 'specialist' insurers are part of the same group owned by one of the big names anyway!

Flux came up trumps for me this year, but I will have another ring round and go with the cheapest next year regardless.

Russell