Ahh sorry I thought you meant you don't work for LINE test OPs but did work for BT!! Confused myself!
Just to do with work, can't get an answer from anyone here or the line test guys at BT
![Frown :( :(](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
The new style Testheads that are coming into the market (ok thats a lie! which my company are working on) allow full testing without any form of interruption to customer lines.
Well you would have to use a TAM (Test access Matrix) that allowed what we call "Surf & Test" which basically means you can test an ADSL line without any interruptions to the customer. Off the top of my head at the moment we work up to 24mb without any interruption to the customer. (you probably didn't need/want to know that but hey!)
Test times are a weird thing, for example the guy who kind of leads our team says that they will be given 5000+ (more like 150,000) lines to test in a night and they will go through switching these lines and testing them but are only interested in the good lines. So a test would take about 2 seconds on a good line but longer on a bad line... which they would go back through later and check fully to see what was wrong.
Im testing the one at work and although I can kind of simulate there tests im really interested to know how long it takes to get an accurate set of results and so that I can prove the product works as we say.
Testing is a weird thing anyway as although they want to test for faults it seems they are just ignored and looked at, at a later date which I find weird.
Benefits of using one of the news ones is determining exactly where/what the fault is, EX, CPE, Cabinet etc to cut call-outs etc. BT have said it would save them 150million+ per year.