Cancelling an O2 Contract

[tyranical]

I've got an O2 contract that runs out this month, if i want to cancel it rather than messing about sending letters and whatnot, on my online banking i can cancel direct debits, can i just cancel that O2 direct debit and then that'll stop it?

 

[AK]

You don't need to write a letter lol just phone up.

 

[DrR]

I'd just phone them up, don't cancel just say i wanna go to PAYG then don't use it, pretty sure thats the easiest way.

 

[tyranical]

everywhere i read says you gotta write a letter, and the problem i have with ringing them etc is i have no bills or anything anywhere to get a reference number or anything off and i don't even know what the mobile number is for the phone anymore lol.

Whats actually gonna happen if i just cancel the direct debit.

 

[AK]

They'll chase you for non-payment (and more than likely a black mark on credit rating) as contracts roll forward IIRC?

 

[Revels]

They'll chase you for non-payment (and more than likely a black mark on credit rating) as contracts roll forward IIRC?

Yup. They'll send you letters, then send bailiffs.

Just call them. 'Sorry, I don't know my number'

They'll take your name, address, postcode or whatever and get your account that way.

 

[tyranical]

Next question, whats the right number to ring for this? Theres loads about on the internet and no idea which is the right 1.

 

[Revels]

Well look at the o2 site and it will tell you.

Do you want me to call them for you too?

 

[172Ben]

FFS!

Isnt it just 150 from your phone?

How do people survive in life?

 

[tyranical]

Theres loads of numbers for O2 and i don't wanna ring the wrong one then get sent through switchboards and tossed around their office because noone knows who i'm meant to be speaking to.

Christ.

 

[Revels]

Are you being a r****d on purpose?

It just took me 15 seconds to find the number. I would post it but I don't want to.

Christ.

 

[fUbAr]

0844 809 0202

Tell them you're too stupid to own a contract so would like to cancel.