have i been robbed?

[Peperami]

Its not illegal at all mate.

If i rang you and asked for your card details so you could pay me £90, even if no service was involved, and you say yes, then ive done nothing wrong.

All they're obliged to do is advertise the car in a sh*tty free-ads paper that no-one reads and they've kept their terms of the agreement.

 

[ashy_gtt]

ring telephone banking and tell them to cancel the transaction!! There will be a fraud number on your banks website ring it now don't wait until the morning!!!

how do you know they will only take £100.00

I wouldn't be waiting if i were you.

 

[Alex_225]

Good luck with this mate, we all make mistakes with stuff and hopefully you'll get your cash back. Bit silly but we're all human.

An ex of mine did the exact same thing, paid £30 to one of these companies and I knew as soon as she told me that it was a rip off. She never heard a thing since, yet they told her they had a list of people looking for a car like hers. Unfortunately its all their sales patter.

bunch of c*nts!!

 

[Kiev85]

what a complete shown up...

how much did they rape you for..?? 100quid?? or less?

 

[De Gal]

Here you go how i'd approach this - check your account to see if an amount has been debited, if it hasn't then

First try and call saying that you don't wish to proceed with their services and don't authorise the use of your card. Make a note of who you talk to and at what time.

If they have already debited your account,

E-mail company - this gets a certain amount of proof although if no reply then put it in a recorded delivery letter to company address:

Dear ...,

I received a phone call from your company yesterday where i was told you had a buyer for my car and for security purposes they needed a few of my details to prove i was the seller. I was assured the fee would only be taken if you did indeed conclude the sale with your selling. I have since discovered your company has debited my account without authorisation as the service i was authorising hasn't occcured. I am now requesting this be refunded and wish to inform you i don't wish to proceed with your services as my rights under the consumer protection distance selling regulations 2000 allow me. Please confirm you have received this e-mail and that the refund is immediately being processed so that i don't have to take this matter further. Thankyou in advance.


Ok the info that helps you on this on is here http://www.tradingstandards.gov.uk/cgi-bin/calitem.cgi?file=ADV0051-1111.txt
they might not have to provide a written contract but they still have to provide an address for complaints.

If they still don't play ball i'd go to the bank and say you had the money debited from your card without your consent - they told you on the phone they just needed the details to prove who you were - that's the charge back option - and also report this to trading standards anyway as mis-representation of service/goods offered.

 

[rclio2006]

its the same company as car data from what i can gather. leme gues, they said they had a buyer waiting for your car. they would put you in touch for an admin fee of say £100

please tell me you didnt pay these fools, youll not get a sale from them i promise you, your wallet will be £100 lighter though

x1

 

[Peperami]

Lol at some of these comments

They asked him to give them money, he agreed. Thats not fraud.

 

[Gumby]

Obtaining money by deception is fraud though...

I'd go speak to someone in the CIB about the time limit for distance selling. Technically they sold you a product (their service), therefore you should have 14 days (I think - don't quote me on that though) to cancel the arrangement. Might only be a week though. Either way go check it out with someone who can advise you properly

 

[Griff]

Lol at some of these comments

They asked him to give them money, he agreed. Thats not fraud.

Exactly which is why most replies saying it's waste of time contacting his bank were accurate. Anyone shouting "fraud" may have their heart in the right place but they sadly don't know much about the legal system.

I feel for the guy but giving your money to strangers who phone you out of the blue is asking for trouble.

 

[De Gal]

my point is if it wasn't a recorded conversation then it's their word against his he agreed to pay them, if it is recorded then there should be the proof of them promising a buyer on of misleading statements which when they doesn't materialise or the company doesn't provide written terms and conditions saying in the event of the sale falling through you are paying us for the service we provide etc he has a claim - most of it is in the link and its 7 days for argueing although depending on "the service agreed and paid for" this might not be applicable...

To be honest if you hit most dodgy companies like this with the legal info and the fact you're prepared to pursue it then they usually refund you and move on to the next poor sucker who doesn't complain.

Important bits for those who can't be bothered to read the link and relevant bit here big and in red:

Your right to cancel, or the 'cooling off' period
The Distance Selling Regulations give you the right to change your mind and cancel an order within seven working days. If you do decide to cancel, you should put this in writing, either by letter (a proof of postage certificate or even recorded delivery would be wise), or you can fax or email. A telephone call is not sufficient, unless both you and the trader agree otherwise. The time limits are as follows:
Goods: Seven working days after the day on which the goods are received;
Services: Seven working days after the day on which you agree to go ahead with the agreement.

Exceptions to the right to cancel
Services which are to be provided within seven working days. If you have agreed that the service will start before the end of the cooling off period, you will not be entitled to cancel once the service has started. Remember, the trader must tell you this in writing, otherwise you will be able to cancel. (Important: You may have other statutory cooling off periods, depending on how the trader approached you; under the Consumer Credit Act or Doorstep Selling Regulations, for example.) You should take advice on this.

 

[Rob_02cup]

Had a couple of these tossers ring me about my civic the other day but im used to being rung up by scammers etc through my business.

Always be wary about people ringing you up trying to sell/provide a service especially if they want money up front.

 

[MarkCup]

Lol at some of these comments

They asked him to give them money, he agreed. Thats not fraud.

Entice someone to enter into a contract with misleading facts (misrepresentation), and the other party can rescind said contract. If you were very specifically told in the phone call that they HAD a buyer for your car, not MIGHT HAVE a buyer for it, and that you paying the fee would get your car sold, you have indeed been defrauded.

I had no idea this was so widespread. I can't wait for when I finally get my Omega up for sale, I'll have fun with this :approve: