Help needed... please...

[Christian]

hi all..

I dont know if you can help me on this one but im really rather frustrated at the mo
I have had my mk1 172 titanium for nearly 2 years and its just gone in for its 12000 mile service..

I noticed just b4 it went in today that all over the paint has rust spots in it... i did hear of this problem mentioned b4... what can i do as its obviously the paint its self thats rusting..some sort of defect!!

renault london acknowldge that this is a problem on silver cars!! (most 172s are silver!!) but say its not really covered under warranty..!!

I really dont know what to do as the car is a 2001 model and really shouldnt be rusting.. i have had the run around from renault and am getting rather angry now... especially after nearly 2 happy yrs.. it really isnt on as im sure youll agree..

Renault have been absolutely useless through all this.. can anyone provide me with a case study or proof that this has happened b4?

Hope you can help

cheers

please mail:

futura55uk@yahoo.co.uk

 

[Fatherted]

if your car has anti corrosion warrenty then i would say it was covered ,....whatever the colour ! id be getting advice from CAB or a solicitor.

make a big fuss...go to news papers ...contact people like watch dog..... soon sorts the problem out when they get a bit of national bad press coverage.

you cant sell a car to someone & then 2 years later when they have a problem...tell them...."ahhh sorry sir....silver cars arent covered! "

 

[Blocko]

Quote: Originally posted by Christian on 12 May 2003

hi all..

I dont know if you can help me on this one but im really rather frustrated at the mo
I have had my mk1 172 titanium for nearly 2 years and its just gone in for its 12000 mile service..

I noticed just b4 it went in today that all over the paint has rust spots in it... i did hear of this problem mentioned b4... what can i do as its obviously the paint its self thats rusting..some sort of defect!!

renault london acknowldge that this is a problem on silver cars!! (most 172s are silver!!) but say its not really covered under warranty..!!

I really dont know what to do as the car is a 2001 model and really shouldnt be rusting.. i have had the run around from renault and am getting rather angry now... especially after nearly 2 happy yrs.. it really isnt on as im sure youll agree..

Renault have been absolutely useless through all this.. can anyone provide me with a case study or proof that this has happened b4?

Hope you can help

cheers

please mail:

futura55uk@yahoo.co.uk

Contact autoexpress consumer team, they are brilliant with problems like this, do clios not come with anti-corrosion warentees?

 

[GR7]

Send an e-mail to James Baggott at Auto Express, he will sort things out for you.

mailto:james_baggott@dennis.co.uk">james_baggott@dennis.co.uk

 

[Ben j]

thats french for ya

 

[Christian]

Thanks for all yr advice... am going to get in touch with auto express right away.. cheers..

Fingers crossed this can be sorted..