its not the laptop battery you need to remove, its the flat circular one on the motherboard but being a laptop it isn't going to be easy getting in.
floppy drive, on a modern laptop. ok thenDownload KillCmos, wack it on a floppy disk and boot from it, will reset the BIOS for you.
http://www.softpedia.com/get/System/System-Miscellaneous/KILLCMOS.shtml
she only got it today, thats amazing!its not the laptop battery you need to remove, its the flat circular one on the motherboard but being a laptop it isn't going to be easy getting in.
thats wat i was thinking lol
if she takes it back to pc world 2moz will they be able to sort it? she only got it from there today lol