my import 172 has been back to dixons york on 4 occasions to get one problem fixed. I have not had any problems with them regarding the car being an import, but the service they provided was nothing short of disgusting. They lied about order status, refused to phone me back on any occasion, cut me off when I phone them, ordered the wrong parts etc etc. Eventually they have sorted the problem out, but only after I bo**ocked the service manager and told him I was going to renault uk and his manager if he didnt sort it out.
Where abouts in York are you based?