Rob
ClioSport Moderator
Skittles he can do. Don't confuse things further.
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My home internet password?
- Thread starter Bluebeard
- Start date
Skittles he can do. Don't confuse things further.
welshname
ClioSport Club Member
Mine is f2469f09fe
Give that a try.
Give that a try.
Rob
ClioSport Moderator
I hear 5tl_lp1d fl_lck is a popular password nowdays.
Bluebeard
ClioSport Moderator
Whichever has fuel
I'm on my laptop.
I connect the phone to itunes via the lead as per my phones setting up instructions.
I input the wifi password as per its request.
I sync the phone as per itunes request. This takes less than 10 seconds as it's already been done 40 times this morning.
It says ''Set up iphone'' and all it gives me are three options; set up new iphone, restore from icloud, restore from itunes.
I click restore from itunes and nothing happens.
Honestly, I am so angry right now. This has cost me half a days work. The **** on the phone said it would take 5 minutes. I want to punch her.
Have you done a backup of your old phone in itunes?
Okay on your phone once you've clicked restore from itunes, do any prompts come up on your computer?
Can you see your new phone in itunes?
Can you see your new phone in itunes?
Weird, Itunes should ask you to restore from backup or set up new device
Rob
ClioSport Moderator
Ok, so when you did your backup last night, what exactly did you do?
Plug it into laptop, open itunes, right click "back up iphone"
If that's the case, plug the new iphone in, open itunes, right click on the iphone, click "restore from backup".
If you backed up over wifi, then it's a different story, but I can only deal with one retarded problem at a time.
Rob
ClioSport Moderator
Right then, desparate measures, download and install this:
http://www.teamviewer.com/en/index.aspx?pid=google.tv.s.uk&gclid=CJOgl431rb4CFRQbtAod0hQA3w
then PM me with your ID number and pass code thing.
I'll do it for you remotely.
Rob
ClioSport Moderator
So what has a wifi password got to do with anything?
On the computer, it should tell you when the last backup was, does it say last night?
A common n00b mistake is to plug the old iphone in and just "sync" it, not back it up, and then expect the same result.
Let rob do it on teamviewer!
Rob
ClioSport Moderator
FFS. You sausage fingered yokel, stick to tractors.
Ignore the phone, restart the computer, open itunes, plug the phone in.
FROM THIS POINT FORWARD DO NOT LOOK AT THE PHONE ANY MORE.
Right click and click "restore from backup" as we said. Purely look at the computer screen, read what it says it's doing up the top, i.e "restoring from backup" or whatever.
If it's stopping, the issue will be highlighted on the COMPUTER SCREEN. (That's the big one, with a keyboard beneath it, moron).
Bluebeard
ClioSport Moderator
Whichever has fuel
Right, so I've backed up my old phone again.
Plugged in new phone, clicked on 'manually back up'
The new phone then had a proper screen, message icons etc, then turns itself off.
Itunes tells me to wait for it to turn itself back on.
It turns itself back on, itunes is telling me that everything is sorted.
The phone goes back to the screen where I have to select back up from itunes, back up from icloud, start new iphone.
Going around and around in circles.
Plugged in new phone, clicked on 'manually back up'
The new phone then had a proper screen, message icons etc, then turns itself off.
Itunes tells me to wait for it to turn itself back on.
It turns itself back on, itunes is telling me that everything is sorted.
The phone goes back to the screen where I have to select back up from itunes, back up from icloud, start new iphone.
Going around and around in circles.
Rob
ClioSport Moderator
FFS.
If you're plugging the new phone in, and "backing it up" then no wonder you're getting nowhere.
You're restoring from your brand new backup, of a blank phone... :/
If you want actual help, install team viewer and I'll fix it.
Are you still no better off than you were 5 hours ago, or have you made no progress whatsoever?
Just think what you could achieve in 5 hours. It's a long time, especially to be frustrated for that long.
Day wasted?
Just think what you could achieve in 5 hours. It's a long time, especially to be frustrated for that long.
Day wasted?
Rob
ClioSport Moderator
Right, but are you selecting the right backup???
If you've been backing up the new phone when you've plugged it in, then restoring that will just restore a new phone.
When you select "restore from backup" make sure the date and time is when you plugged your OLD phone in last night and clicked "backup".
OK?
Rob
ClioSport Moderator
Right, you have two choices...
You can install the program I linked you to, this will let me control your computer for half hour and sort it right out.
Or, I can type a "from beginning to end" quickly for you?
It's for the same reason we don't have signs on pavements stating "please put one foot infront of the other to walk" mate, because to 99.978% of the population, it's pretty f**king obvious.
