ClioSport.net

Register a free account today to become a member!
Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

  • When you purchase through links on our site, we may earn an affiliate commission. Read more here.

New heights of customer service



  The Jinx


My dad is getting a Megane, and knew which model he wanted. His only decision left was what colour he wanted.

Renault Rochdale didnt have 2 of the colours (heesian grey and iceburg silver I think). So on passing he popped in at Renault Manchester.

After waiting around for about 15mins a salesman sauntered over to ask him if he needed anything. My dad explained that he was in the market for a Megane, but needed to see some colours. The guy then said "fair enough, we have one in each of those colours on the used pitch over there. Just go and have a look and then if you need anything else, or whatever then we can talk about a deal."

So over my dad goes. After a minute or so a miniature David Dickinson comes out of the used shed and asks if he can help. My dad explains again, and the guy then says:

"so you arent looking for a used car then?"

"no"

"Well then not only are you wasting your own time but youre wasting my time as well, and youre preventing me from earning a living."

Now at this point Id expect my dad to smack him. He however showed great restraint, probably still stunned, and just said:

"2 questions for you then. 1: have you got a megan in Iceburg silver?"

"yes"

"ok. 2: have you got a Megane in Hessian grey?"

"yes"

"thank you."

How unbelievable is that? I knew that Renault Manchester were sh*te, and that the used section even worse, but fookin ell!

So its complaint time. And I think I might pop down at lunch and get the guy to come out like Im interested in a sale. The I might say, "sorry pal. Im wasting my time and yours here. The last thing I want to do is prevent you from earning a living. Dick."
 

Ad

  MK2 FRS


I had a bad expierence at a renault dealer in rochdale, think it was called PGC. When I was looking for a 172. Complained to renault, but they took very little action over. The sales manager was a T**t and told me to think carefully before buying such a high performance car at my age!!!!
 
  Weeman sucks ****


Theyre all c*nts! Took my cup in for its first service this morning and moaned about my chipped bonnet. The cheeky fooker asked if id been over any gravel drives!!!!????!!!! Then got his so calle dpaint expert out who proceeded to BLATANTLY face the other way to me as i tried to hear what he was saying.

I have no time for them all. Especially them c*nts at FORD!!
 
  The Jinx


Well. Diesel car are interested in featuring this now apparently. A name and shame article.

My dad has ordered it from Rochdale, as theyve shown him exemplary service so far.
 


Top