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you are an existing customer who joined O2 or upgraded before this date and would like to purchase a Bolt On, then please speak to O2 Customer Services. You can find the number on your last bill.
I phoned up a short number (something something 02), pressed some buttons to go through to billing and said "I want unlimited texts bolt-on".. confirmed some details and that was it.
If you pay 35 or more you get 1 bolt on free (unless you've got an iphone then they use the free one for your internet -.-).
I phoned them up, if you do it online I think it will start from your contract billing date...I had to add unlimited texting about 2 days after my billing date as I'd used them all up and my bill was standing at 18 quid already, with 29 days of the month remaining!