That's why after 7 years I left Orange.
They know they are losing customers over this and they seem to not care.
I left Orange on Dolphin 35. £35 for unlimited texts and 550 mins.
Went to t-mobile and on the flext £30 tariff I get effectively 1000 texts and 400 mins or so. Or any combination. I get the web n walk which is 1gb data for £7.50 per month.
I bought a sim free new ex vodaphone N95 8gb (can't get this on tmobile) and sold the standard N95 tmobile gave me.
So now for me, I have the perfect tariff. N95 8gb, effectively unlimited texts, data and calls for £37.50 a month.