PAC Code Requested..

[G_F]

Speaking to Orange earlier about them trying to charge me for itemized billing and my contract in general, anyway the stupid cow pissed me off, so I asked for my PAC code and said that I was off to Vodaphone, normally I get put through to a manager or the like and the situation is resolved, I always seem to get my way. But not on this occasion, the stupid bint just told me>

“it will be sent out in three days, you have 30 days to use it, when you do the final amount payable will be added, Goodnight” *slams phone down*

So has this stupid ********* just cancelled my contract? Or does it get cancelled when I use the PAC code?


Also, when I asked for the PAC code she said, MAC, I said, no it’s the PAC I want, she said no, it’s the MAC code you want, MAC code I said? What does that mean?, you don’t need to know she said…. Arrrrrrrrrrrrrrrrrrrr stupid b**ch!!!! In the process of writing a letter of complaint…

 

[Justin_16vT]

pac , being port authorisation code ?

 

[bunzee]

mac is migration authorisation code i think

ring them back and speak to manager mate, i would

 

[Blue4Ever]

PAC code is what you get to switch networks. Just done it for my dad. If you don't want to cancel contract/switch networks then just don't use it. Ring and speak to someone with some authority and that knows what they are doing. Soon give you a few freebies and sort you out. That's what I do with o2 anyway.

 

[Daz]

Nah,

They only cancel your contract if you use the PAC.

Sounds to me, like that rep is now dealing with Orange Broadband.. and getting confused. MAC is used to move ADSL providers..

 

[Adams_16v]

iv recently done the same. pissed off with orange customer services, the fact they charge for delivery reports, reduce their MMS image sizes to hardly seeable and are complete clampits that lie when you ring them up!

iv had my ophone off for 2 days whilst they arsed about changing my number over. im expecting job interviews any day, cant afford to have my phone off!!

anyway rang up to tell em to shove it, they cut me off so i dont have my number now lol!

its on retention though, and they are sending out a PAYG sim. best be sooner rather than later!! fukers!

 

[G_F]

Thought so, cheers Daz.

iv recently done the same. pissed off with orange customer services, the fact they charge for delivery reports, reduce their MMS image sizes to hardly seeable and are complete clampits that lie when you ring them up!

Didnt know that, looks like i will be ringing them again lol

To be fair to Orange, they are normally very good. I recieved a call from them this morning asking if they could do anything to resolve the problem before sending the PAC code out and all was resolved, plus she gave me 50 free MMS messages.. she also sounded georgeous, but turned down my offer of a drink later, maybe next time eh...