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Problem with locking

Good afternoon!
I have a problem with my clio 2 1.6 16v.
When i got it the key hole in the door didn't want to turn and the button on the key didnt want to lock the car. The light on the key doesnt want to light up, even after changing the battery.
The central locking system works becuse if I am inside the car and I click the lock button the red light appears and all the doors lock
What could cause the problem and how can i solve it?