Really dull question but need an answer lol

[Millsy]

does anyone here work with photocopiers? we have an error code and we need to print some letters etc off. the engineer cant come until tomorrow and i was hoping maybe we could reset the machine so we can print the stuff we need?

ta

 

[b3nje]

what make/model?

might need the serial number depending on what make

 

[Millsy]

canon ir2570c

error code E000070-0003

 

[b3nje]

http://www.canon.co.uk/For_Work/Pro...ions/Office_Colour_Printers/iR2570C/index.asp

this one ?

 

[Millsy]

thats the puppy but without the external paper feeds etc

actually i just realised its the ir2570ci

dont know if that makes a difference

 

[b3nje]

give me 2mins

 

[b3nje]

i pressume its networked.

find the ip to it and log on (i doubt youll have the passwords for it??)

if you can get on to it tell me...

 

[Millsy]

ok give me a couple of mins and yes its networked

im trying to remember the remote log on address

 

[Millsy]

b3nje if i type the ip addy in to my browser should that take me to the printers remote UI?

i do remember being able to log on remotely some time ago, but as i dont do it everyday i have forgotten how :s