Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!
I can see there is a mixture of opinions on the wording in the comments above, it seems like a matter of perspective from what I am reading.
If a customer chooses to fit a part to their vehicle that is not for road use, we cannot be held responsible for the consequenses, be that an MOT failure...
I would also like to add - I saw mentioned above about the business changing hands. This is true, however the staff are mostly the same team, including myself who has been with the company over 9 years now.
Hi Guys - Ayshe here.
After several emails with the OP and a 1 star Google review which has been responded to, I'm now going to respond on here as well. I'll keep it short and sweet, as most of the details have already been posted above anyway.
The complaint from the customer is that the cat...
Just thought I would comment on this seeing as we have some people who are happy to make up their own minds without having all the information, or would just like to bad mouth us for the sake of it.
Firstly I did not immediately reply to the email for a few reasons. Firstly I received a rather...
The changes show what was different from how it was locked to how it was received here. TPS Min was not the "only" change made.
If you now do a file compare on the Current Calibration and that one, you'll know what the differences are. This may lead you to the answer you are looking for but it...
Image 1 - GEMS GDA Data Logging plot of data on Dyno.
Note the following in the highlighted blue areas
Act T Position = Throttle body position
Throttle = Pedal position
MAP as load = Manifold pressure
Images 2-4 File (calibration) comparison function in GenTuner Pro
Current ECU = Original...
The Dan was ringing the sales team and I gave it to you, same result. I don't know peoples voices unless I deal with them regularly. No lies are present here.
I'd like to balance this story if I may.
Dan called me to ask for the password for a locked ECU, I gave it to him once I looked it up without any delay. What I can only assume is the thread owner was also calling the sales team for the same information at the same time, which only confused...
We have of course been made aware of this thread.
We would always urge customers who have any concerns about any work that we have carried out to contact us directly, we pride ourselves in our levels of customer service along with the quality of our work. The Supply of Goods and...
http://www.youtube.com/embed/vvI8De3Qn34
This video shows the result of a scored bearing housing on a refurbished Hybrid turbo which was not picked up by the turbo supplier. We had it independantly checked on behalf of Darren, the owner, and confirmed that this was the issue. Turbo was...
We can only offer option 1, 2 or 3 when we know what we are putting on the ECU though.
If you can forward your email to Andy on to me sean@ktrsport.com I will see what I can do for you and hopefully be in a position to carry out 1, 2 or 3 tomorrow.
How's that sound?
Sean.
Guys,
Just to put our side to this thread across, to try and make sense of what seems to have been totally misconstrued.
We were called by a lady asking for a pedal mounting bracket and engine mount support from our throttle body kit, which had been purchased second hand.
We have four...
The filter we had the problems with was the very first few which were made for us by Pipercross. As soon as we found the fault (on our own car) we withdrew them, had ITG make a new design and sent these out to replace the few Pipercross ones out there. This was a few years ago and we have not...