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I take it this is Harwoods Renault? I know a couple of them down there. One of the old boys has worked for Renault since the mid 80s lol.
Im sure they will sort it out and someone will get a kick up the arse.
tbh i never have had a problem them. Its only been the last few years since ive had decent tyres (having 2 kids etc) my current tyres cost over £600 for 4 :dapprove:
Mileage is stored within the speedo unit itself. Just get a second hand unit, take note of your current mileage and write that in you service book stating when the clocks where changed etc, including the mileage of the new unit.