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trust me mate i've tried everything. They say you are paying for the unlimited downloads, not the line speed, which cannot be guaranteed. The mid package is 36gb download limit which i'd never use anyway
Once the contract is entered into it cannot be changed unless you pay their ridiculous...
i've got it, works fine. be warned though, i was told i could received 8mb, they had to throttle it down to 4 because i was getting so many errors on the line.
Then I was told by a technician i could downgrade to the mid package, so i rang customer services they told me i was locked in for 12...