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Buy a new one. Heh. (or, get it repaired by the a third party)
Unfortunatly, items like this always are like to go wrong.. as they are constantly being moved, knocked, etc..
Maybe get the Applecare pack on the new one too :p
Very easy to install.. it just sits between your standard car wiring and the head unit.
In my case, the mute was a seperate wire.. so phone rings, stereo mutes, sound comes through speakers etc..
XP: http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx (Image Resizer)
Mac OSX: ImageWell
Seem pretty simple. Never used the XP one tho.. Used Microsoft Office Picture Manager oddly when I've needed to do it before? Hah.