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shocked that id not read this!
shouldnt of paid - was my first thought
possibly selling a car knowing something was wrong though isnt best practice (it might not of been OP could of just thought it was before people jump on it)
when i was looking to get mine done, the sim card/phone needs to be registered, i think, with said person for a period of time (not sure how long this is) before orange will put an unlock request through
barclays cover me with RAC, but ive also got AA parts and garage which is fantastic, saved me about £400 so far. both as good as each other though
for the parts and garage and relay with AA i pay £12.20 a month