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Not sure, maybe call by phone. They usually do discounts on their open days (which is when I get my gear).
They will try and flog you the big Swissvax kit ;)
The stitching on my SV Micro fluffy is coming away as well.
Shinearama will probably replace it because it hasn't seen much action and they are utter legends.
No its a walk in shop with a detailing bay where Steve@ Mirror Finish also operates. They have a paid course on today so probably not the best of days.