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i've e-mailed them recenlty and had no response, might have to call them, but like said, I have been told by a couple of people they may not be doing the cliosport logos anymore.
ffs, whats all this talk of intel / g5?? Just send it back Karen and get an identical replacement, its all you can do, just keep going until you get one you are happy with. The sounds you are describing are obviously not right.
if Renault change your dialset you will lose your mileage. Mileage stays with the dialset, so if your given a new dialset, your mileage will be 0. Just had to pay £130 to have a company adjust the mileage on my car following a change of dialset.