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Sounds a right pain, hope you can get them to sort it on Monday.
Renault forgot to fit an alarm in my Trophy (got overlooked at the import centre) http://cliotrophy.co.uk/forum/images/smiles/icon_rolleyes.gif.
I have to give credit to my dealer (Liningtons, Portsmouth) who responded...
The Autocar one is online now too: http://www.autocar.co.uk/FirstDrive_Summary.asp?RT=216093Autocar
And the 4Car review: http://www.channel4.com/4car/road-tests/driving-impressions-2005/R/renault/clio/182-trophy.html4Car
Yep, they are great.
Means you can take the scenic route back from the supermarket, and the shopping wont have unpacked itself when you get home. :D
Also very handy on trackdays / ring trips i have discovered.