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Amp confusion :/

  172 cup
I think I need to set up my amp, it's all wired up and working BUT!! Hardly any bass coming through the sub but also a little bit of the music is :/ I've flipped it between hpf and lpf and nothing :/
Is it an active sub, with the amp built in, or a separate amp?
Mono or 2/4 channel amp?

Sounds like the frequency filters aren't set up correctly.
You made sure all the setting are turned off on your headunits EQ, so it is just the amp filtering the sound?