Apple and Data Protection

[The Ironist]

My parents phoned up Apple to order a MBP for my sister today. While they were on the phone they were told that a Macbook had been delivered to this address before. This was my Macbook that they had no idea about. I ordered my Macbook in my name and they were told about it even though they were ordering in someone else's name.

Am I right in thinking that this breaks data protection?

Giving a customer information about another customer and their orders?

 

[Ronnie R]

Hmm I would say no. All they said was a Macbook had been delivered to this address before.

 

[Tom]

Dodgy ground.

Technically thats breaking DPA.

 

[The Ironist]

Hmm I would say no. All they said was a Macbook had been delivered to this address before.

Yeah, thats telling someone other than the person who placed the order with them about the order. Without permission.

 

[spirez]

sue.

 

[Adam]

So basically you got a beating from your parents?

 

[The Ironist]

So basically you got a beating from your parents?

lol. I will ring apple tomorrow. I'm aiming for at least a Mac Pro as compensation.

 

[Ronnie R]

If I called up Apple and when "Jobs, I want a MBP please' and he went 'You have already had one delivered to this address' I would be like yes and now I want another... biatch!

How you going to prove they told you this?

 

[The Ironist]

How you going to prove they told you this?

That is the only problem I have right now.

 

[Ronnie R]

That is the only problem I have right now.

That's a pretty big problem if your going to try get anything from them

 

[Revels]

'I'm sorry to hear about your recent problem regarding an online order. I can assure you that we take the data protection act very seriously. The operator was just trying to ascertain he had the correct address and no personal information was revealed. This is something we do because often people have multiple orders and this can stop any problems occurring. I hope this has answered your question, if I can be of any further assistance don't hesitate to contact me'

Will be the sort of reply you get! Lol. Although I' guessing its the same surname? So they probably just trying to make things easier.

 

[The Ironist]

'I'm sorry to hear about your recent problem regarding an online order. I can assure you that we take the data protection act very seriously. The operator was just trying to ascertain he had the correct address and no personal information was revealed. This is something we do because often people have multiple orders and this can stop any problems occurring. I hope this has answered your question, if I can be of any further assistance don't hesitate to contact me'

Will be the sort of reply you get! Lol. Although I' guessing its the same surname? So they probably just trying to make things easier.

I dislike you very much.

 

[word_easy]

don't hesitate to contact me'

Did you write this on your iPhone? I've noticed an auto correct bug that adds a comma after I write "me"

 

[AK]

Did you write this on your iPhone? I've noticed an auto correct bug that adds a comma after I write "me"

Looks more like he was closing quotes tbh.