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Unless you are going through a BES then generally you configure personal email accounts on BlackBerrys through your operators BIS portal (http://www.blackberry.orange.co.uk/) rather than actually on the phone.
Unless you are going through a BES then generally you configure personal email accounts on BlackBerrys through your operators BIS portal (http://www.blackberry.orange.co.uk/) rather than actually on the phone.
Hence why I said generally, all the BBs I've used to get my personal email on them I have to us the BIS portal to set it up. But know they aren't all like that for whatever reasons.