BT landline - poor quality

[Clart]

My landline has never been great quality when on the phone, but i bought a new DECT phone at christmas and now its just awful. Very quiet plus lots of interference. What would cause this?

 

[tomdbomb61_djtj]

me too mate, i got a DECT handset, and the line is piss awful. is ur newish build?

 

[ViolentJ]

We had a pair of BT DECT phones. The quality was so shocking. You could hardly hear the other person and likewise they could hardly hear us and there would be crackily sounds. Tried them on a BT line and NTL.

Tried my old binatone digital cordless and the quality is spot on.

We just assumed the phones were knackered. Unfortunetly out of the warrenty period so they're sat in a drawer now.

 

[tomdbomb61_djtj]

i may try another handset i only got my DECT at christmas

 

[Clart]

hmmmm

 

[TheCake]

Line interference can be caused by quite a few things. If you call BT they can do a line test i believe and tell you where to go from there.

 

[Leeshez]

I have had a dect phone for 5 years and it is perfect

 

[Has]

Line interference can be caused by quite a few things. If you call BT they can do a line test i believe and tell you where to go from there.

a) Get a line test done first, sometime this doesnt always pick up the problem.

b) Check the line from your house to the pole. See if it goes over any trees or anything it can rub against.

Our line was rubbing on a tree branch and had eventually cut thru the line causing horiffic inteference, yet nothing was picked up by BT Testing.

 

[chris-b]

We have the same problem on our phone(DECT)
BT did a line test and fixed the problem but the line is still as bad,tend not to use it at all now as its so quiet,just use our mobys.
Might buy another handset and see if it works any better.

 

[Saner]

Do the line test with BT first.

Then unplug all phones and link on CORDED one up to the master socket. If the prob dissappears, then your phones are the problem.

If you still get interference you need to try a corded phone in each scoket. If ALL lines still have the crackle then it is a problem with the line coming into the property.

If the crackle is only on incoming calls it is a problem with the exchange box.

 

[Clart]

got new panasonic dect, its clear as a bell.