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dell pda help....

  172 M69 eater
anyone help me out?

i've got an axim x51v 624mhz ROM A01 (no idea what that means lol!)

i can't get it to connect with activesync :(

i've disabled the firewall... and all i get is the pc picking it up as 'windows mobile-based device'

anyone help... i want to scream!!!! dell are about as useful as a chocolate teapot :(